Was almost charged $30 for tire rotations despite being enrolled in Toyota Care. I would advise caution in the future not to overcharge for services that should be already included in the care package.
Otherwise Greg is great!
4/11/2026
Bill S. VERIFIED CUSTOMER
Everything was great. Hank went to bat to have things checked out that I had questions on and got me the answers. The work was done quickly. Everyone was very kind. Great job.
4/11/2026
Michael L. VERIFIED CUSTOMER
Ara was super helpful and explained to me in extremely descriptive detail regarding my vehicle. Great customer service from Ara!
4/11/2026
Karen P. VERIFIED CUSTOMER
Patrick was excellent and kindly answered all my concerns ….
So far, I have been very pleased with the service department
4/11/2026
Jose D. VERIFIED CUSTOMER
Patrick was very attentive and professional, I’m extremely satisfied with the service.
4/11/2026
Lily S. VERIFIED CUSTOMER
Ara was friendly and helpful
4/11/2026
Rosie R. VERIFIED CUSTOMER
Thank you!
4/10/2026
Vernon T. VERIFIED CUSTOMER
I've always been happy with service here. Thank You
4/10/2026
Jessie F. VERIFIED CUSTOMER
Greg is so nice - really goes the extra mile to be warm and helpful :). He took care of my tire and handled the insurance no problem. He’s also super funny
4/10/2026
Shelby T. VERIFIED CUSTOMER
It was only supposed to take about 3 and a 1/2 hours to fix a recall, but it took 6 hours instead , and the last time I took my car in took the same amount of time for them to check for the recall and give me a service, unacceptable!
4/10/2026
Tracy T. VERIFIED CUSTOMER
Patrick Cabral was absolutely first class!
4/10/2026
Ron P. VERIFIED CUSTOMER
Good service
4/9/2026
Sevan G. VERIFIED CUSTOMER
Great service and easy to handle thanks
4/9/2026
Christine S. VERIFIED CUSTOMER
Patrick is great - excellent customer service.
4/9/2026
Sylvia V. VERIFIED CUSTOMER
I wanted to sincerely thank you, Jonathan and Bob Smith Toyota for taking such a great care of my car yesterday. I really appreciate your diligence in addressing the problem issues of my car, Toy. Prime Prius 2022 and your clear communication throughout the process. It's rare to find such dedicated service, and it makes all the difference! I’ll definitely be recommending you to friends and family.
4/8/2026
Bill S. VERIFIED CUSTOMER
Hank really came through for me, sourced the exact tires I needed which were not regularly on offer, got everything together, and made an extra effort to get things done in one day.
4/8/2026
Steven T. VERIFIED CUSTOMER
Jaime is always professional and very helpful each time he assists me with my vehicle. I truly appreciate his customer service.
4/8/2026
Allen N. VERIFIED CUSTOMER
Jaime has always been professional, knowledgeable, helpful, courteous, and friendly.
4/8/2026
Bill B. VERIFIED CUSTOMER
Greg was friendly, thorough, explained service details, and provided understandable answers to my questions. Very happy with today's service.
4/7/2026
Jose R. VERIFIED CUSTOMER
Jaime muy amable y cada vez que llevo mi auto a servicio todo el crew muy amable