My car died in a store parking lot. After I got a jump, I went to Underriner Honda and Jonathan got me in to get a new battery even though they had a full schedule of appointments. Thank you!
11/18/2023
Hollis K. VERIFIED CUSTOMER
Great service from Cheryl and the shuttle driver. The work I requested was done at a fair price and in a timely manner.
11/18/2023
Timothy G. VERIFIED CUSTOMER
Professional
11/17/2023
Larry B. VERIFIED CUSTOMER
First of all, as for Cheryl. She is a top of the line person, I am completely satisfied with every aspect of dealing with her. This is perhaps a trivial matter which Cheryl explained was likely due to a computer issue. I was having door bumper guards installed which were ordered 6 months ago when I purchased my new vehicle. I had been calling every few weeks to see if they had come in. The last time I called I was told that they had been in for some time. It seems it should be your **** to inform the customer, not the customers obligation to have to keep checking. This together with the difficulty of getting my Honda serviced when on the road from another Honda dealer leaves me wondering what the future holds if more serious issues come up.
11/17/2023
Matthew M. VERIFIED CUSTOMER
Great customer service, clean facilities, comfortable waiting room. Enjoy service from Underriner Honda.
11/17/2023
Danell J. VERIFIED CUSTOMER
Having to wait an hour and a half for a simple oil change when I had an appointment was extremely disappointing.
11/16/2023
Kathleen J. VERIFIED CUSTOMER
Thanks for your service on my CRV.
11/16/2023
Irvan F. VERIFIED CUSTOMER
I was treated very well throughout the car buying process, this is the third time our family has purchased a vehicle from underriner motors. Keep up the good work people. Thanks
11/15/2023
Cheri D. VERIFIED CUSTOMER
My husband brought my Honda in for an oil change at 1:20. He dropped me off at Hobby Lobby to shop. After an hour I checked out thinking he’d be along to pick me up. After TWO hours, I texted him asking what’s taking so long. Turns out the mechanic also wanted to change out the air filter and cabin filter but never showed the old ones to my husband. Instead of a $70 oil change I was expecting, I had a $189.00 bill. Ridiculous considering how cheap I can buy parts on my own. We’ve bought 5-6 cars from Underriners but I will not continue to have my Honda serviced there.