No waiting involved…took my car in right away and work done promptly! Great place to do business!
12/27/2023
Cathy B. VERIFIED CUSTOMER
Very good service and great customer care
12/27/2023
Tim G. VERIFIED CUSTOMER
Job well done! Thank you!
12/27/2023
Kerensa M. VERIFIED CUSTOMER
The headlight I was told was fixed is not fixed. So when I got out on the interstate this weekend it was very difficult to see.
On my way home from the shop (less than 10 miles) the emissions system problem light came back on. And then went back off again 160 miles later. I am just waiting for the car to turn itself off again and praying the reset actually fixed that problem.
I do not need a call. I will have someone else fix the light and let you know if the car starts acting up more.
Thank you.
12/23/2023
Cole L. VERIFIED CUSTOMER
Jonathon ha worked with us on this vehicle a few different times recently and has been very communicative and helpful thru the process. We appreciate his personal approach and taking care of things. Thank you!
12/23/2023
Linda A. VERIFIED CUSTOMER
The check in person completely failed to communicate important information to those coming after him. It caused considerable difficulty.
12/23/2023
Merval P. VERIFIED CUSTOMER
My mileage wasn't reset, and I didn't get a sticker to tell me when to return for an oil change.
I peaked under the car and it looks as though I didn't even receive an oil change. In the past Honda oil changes have a "Honda" Blue oil filter and I have a black one but I can't fully see the name. I don't think I will be returning. I paid 89.?? To NOT get an oil.
12/22/2023
Fannie C. VERIFIED CUSTOMER
Good service!!!
12/22/2023
Judith K. VERIFIED CUSTOMER
Service was great as usual. Thanks
12/21/2023
Kathleen H. VERIFIED CUSTOMER
Service was fast and efficient. Price is a little high for my budget, but as I don’t have to have service very often, I suppose it is reasonable.
12/21/2023
Norma B. VERIFIED CUSTOMER
Was surprised that this was not covered by warranty when Pilot only has 11000 miles
12/21/2023
Janell E. VERIFIED CUSTOMER
I would appreciate a call
12/20/2023
Jessi B. VERIFIED CUSTOMER
Excellent service from start to finish! Thank you so much!
12/20/2023
John M. VERIFIED CUSTOMER
This was a horrible experience. Never got called about my car until the following day. Had to come down on Saturday to pick it up and no one could find it took almost half an hour. Never got an explanation yet on what the engine lite was on for. I asked what code was it and was told they did know and would have to look it up. That they should have some answers for me when I picked up. That never happen. The service Department look miss managed and in chaos and one employee even complained to me about how bad it was
12/19/2023
Bruce B. VERIFIED CUSTOMER
Thanks for your pleasant personal. Cheryl and Jonathan were both very helpful.
12/16/2023
Inger C. VERIFIED CUSTOMER
I was expecting a wash job with the purchase of a battery plus the service job.
That was a very pricey battery!
12/15/2023
Linda N. VERIFIED CUSTOMER
I always get great service at Underriner. Much appreciated.
12/15/2023
Robert W. VERIFIED CUSTOMER
Job well done
12/15/2023
James G. VERIFIED CUSTOMER
She kept me apprised on the time needed to do the service and was very courteous. I’ll be back!