I arrived early for my appointment but Scott got me right in. Very friendly and efficient and a pleasure to work.
Alan T Berg
9/11/2024
Nancy S. VERIFIED CUSTOMER
Service was way above and beyond my expectations. Kyle was very cordial and knowledgeable and answered.every question
9/11/2024
Brittany P. VERIFIED CUSTOMER
Friendly but slow service
9/11/2024
Joanne S. VERIFIED CUSTOMER
Always pleased with Underriner's.
Great service.
Thank you.
9/11/2024
Tracy L. VERIFIED CUSTOMER
Kyle goes above and beyond what his general employment duties are!! The best service writer ever!
9/11/2024
Wayne S. VERIFIED CUSTOMER
Great, friendly, Montana-quality service!
9/10/2024
Marcia R. VERIFIED CUSTOMER
Kyle was prompt in on getting us signed in. Estimate on wait time was spot on! Personable as we checked out.
9/10/2024
Peggy J. VERIFIED CUSTOMER
Well done!
9/7/2024
Timothy W. VERIFIED CUSTOMER
Cheryl and the other service managers were friendly, accommodating, and made sure everything I needed done was completed. Excellent
9/7/2024
Linda S. VERIFIED CUSTOMER
Kyle was very polite and helpful. He kept me informed and I am pleased with the work done on my Honda. I hope to keep it running smooth for more years.
9/7/2024
Samuel S. VERIFIED CUSTOMER
Kyle was wonderful. He was very informative and explained everything in a way that was easily digestible. He was personable and made the whole experience very comfortable. 10/10
9/7/2024
David B. VERIFIED CUSTOMER
We were extremely satisfied with Cheryl Trotter’s courteousness, friendliness, and professionalism. Our vehicle was turned in on Tuesday morning and by that afternoon, I received a text with the estimated cost for repairs. I responded and expected to have the repairs done sometime on Wednesday. I called and talked with Cheryl on Wednesday afternoon and she informed me that the technician had encountered some difficulties and the vehicle would not be ready on Wednesday. On Thursday I called Cheryl and she informed me that the vehicle might not be ready by COB on Thursday. I informed Cheryl of my predicament and needed the repairs completed on Thursday. Cheryl said she would do what she could. Apparently, Cheryl called in reinforcements and called me about 4:30 pm on Thursday that the repairs would be completed by COB Thursday. We are very grateful that Cheryl took decisive action and we were able to get our vehicle back on Thursday. In our opinion, Cheryl deserves kudos and numerous “atta-girls”, if not a promotion and pay raise!!????
9/6/2024
James G. VERIFIED CUSTOMER
You appear under staffed in the shop. I had a significant wait but luckily I didn’t have anything pressing that day. Otherwise, my oil change went smooth.
9/6/2024
Frank P. VERIFIED CUSTOMER
Very happy with Cheryl's help and explanation.
9/6/2024
Michael W. VERIFIED CUSTOMER
Professional & Efficient!
9/6/2024
Robert G. VERIFIED CUSTOMER
Kyle and your tech did a great job getting the vehicle back on the road plus Kyle was top notch to work with I love all Honda products I still have a 1979 Honda cb 750 f with 5000 miles on it and had plenty of dirt bike's back in the day thank's again Robert G
9/5/2024
Jackie S. VERIFIED CUSTOMER
Kyle was very pleasant to work with
I appreciate it. He did not try to talk to me into other services.
9/5/2024
Steve M. VERIFIED CUSTOMER
Good job, friendly and efficient
9/5/2024
Donna B. VERIFIED CUSTOMER
As we were traveling cross country from NM,just realizing we forgot to check the oil percentage, we very much appreciate your flexibility in getting our Honda in for service.
9/4/2024
Rylee A. VERIFIED CUSTOMER
I had an appointment at 8:30 to get my vehicle looked at. I told staff multiple times I would need the vehicle by 2 pm and was told it should be done by noon. I called multiple times with no response and ended up having to bring the truck back. It was not done until almost 5pm. This was wildly inconvenient and I am not even sure what the point of making an appointment was.