Kyle is very confident and focused on customer service.
I’ll return to Underiner because of Kyle!
9/20/2024
Scott E. VERIFIED CUSTOMER
Thank you. Job well done.
9/20/2024
Rose M. VERIFIED CUSTOMER
I brought my vehicle in and got new tires oil change new battery and some other stuff done with the fluids and then brought it home put it in my garage. Went to use it the next day and it wouldn’t start. It took me a day and a half to get somebody here to get started and then, that engine light was on and the TCS light was on and they said the mechanic said it was on when it came in and I said it wasn’t it wasn’t on when it came in but if it was, why didn’t they fix it so I took it back. It stayed there for a day and a half. They still hadn’t got to work on it so I brought it home. I am very unsatisfied with your work and I will never do business with you guys again
9/20/2024
Dean H. VERIFIED CUSTOMER
Great service
9/20/2024
Rebecca P. VERIFIED CUSTOMER
Thank you for providing honest service and taking good care of your customer's car needs!
9/19/2024
Mark S. VERIFIED CUSTOMER
Kyle was great! He's very knowledgeable and explained everything perfectly.
9/19/2024
Dave J. VERIFIED CUSTOMER
Kyle is a very nice man. He is thorough in his communication.
9/19/2024
Arlene C. VERIFIED CUSTOMER
Quick service. Fair pricing
9/18/2024
Laureen S. VERIFIED CUSTOMER
Waiting on estimate for ordered part and installation. I need to turn it in to Fremont Motors in Powell
9/16/2024
Tamara G. VERIFIED CUSTOMER
Kyle was very helpful! The service center was very busy and he managed the chaos with ease. I appreciated his help!
9/15/2024
Shaun S. VERIFIED CUSTOMER
Kyle was very helpful. Thank you for helping me get the car sorted out!
9/14/2024
Juliana S. VERIFIED CUSTOMER
Kyle helped me with my oil change appointment. He was very kind and patient, when I was dropping off my car someone had shopping bags in hand wanting to put them in their unfinished vehicle, he let the person know he'd put them in their vehicel, another employee came over and was gonna do it but Kyle let them know there was no need and he would take care of it for the customer. Kyle made sure to help everyone in a timely manner. When I returned for my vehicle, there had been quite a few people coming in at once, and he was the only one attending to all 5 of us. I noticed he tried to make sure each person felt like they weren't rushed and respectfully he ask how my day was. I feel like he does deserve some recognition bc I know it isn't easy sometimes dealing with certain individuals and from drop off to pick up he did his best in showing everyone even coworkers he wanted to help them well he pushed the busy day with a good attitude.
9/14/2024
Nicole O. VERIFIED CUSTOMER
Kyle was so great to work with. Explained everything very well and very easy and comfortable to talk to. I watched him interact with many other customers and I’m sure they feel the same way!
9/14/2024
Mark L. VERIFIED CUSTOMER
Ok
9/14/2024
Rebecca E. VERIFIED CUSTOMER
Kyle was great and I think the service was good, but every time I get work done there I wish they would vacuum the car. I think I want the Master Lube treatment.
9/13/2024
James B. VERIFIED CUSTOMER
As promised
9/13/2024
Arthur M. VERIFIED CUSTOMER
Can’t complain about something free, the wash job. It missed the tailgate and windshield
9/12/2024
Brandi W. VERIFIED CUSTOMER
Great service!
9/12/2024
Judith K. VERIFIED CUSTOMER
Wait time to check in was long, there was 3 people standing to get help. Waited 1 1/2 hrs for oil change.then they came to me with an issue I agreed to have done, which took another 30mins. I've had better service in the past.
9/12/2024
Becky G. VERIFIED CUSTOMER
Kyle is very thorough and professional. Thanks, Kyle Becky G