Sid and team provided excellent service in every way.
1/11/2024
Denise L. VERIFIED CUSTOMER
I informed the service center that the driver side keyless entry pad was flashing on and off and may be a cause of the battery drain.
I was informed that the pad did not flash while at the service department.
As soon as I got home the keyless entry pad is flashing. I got some video of it to share but not sure where to send it.
1/11/2024
Kristen U. VERIFIED CUSTOMER
Not Sid's fault. I came in w/ my 3rd recall issue and they didn't have the right replacement camera. They did change my oil and it was paid by points but I have to return at a later date to resolve the initial issue I came in for. Frustrating and why all the recalls?
1/9/2024
Dustin A. VERIFIED CUSTOMER
All was well but I would appreciate more effort on the offering of basic services like rotating tires, going over some multi point inspection and inflating the tires. I literally drove away and and my tire light came on. Seems to be some pretty simple checks that I receive on my Toyota services every time that greatly appreciate. I drive 30 minutes each way to service my vehicle with the ford dealership in our area vs using an oil change station and feel we could get a bit more out of the experience. Still happy but the difference between our experience at the Toyota and ford dealership in the dalles is for sure different.
1/6/2024
Peter S. VERIFIED CUSTOMER
The main reason we come to this dealership is Sid -
He is personable, responsible , and a good communicator.
He has taken care of all our vehicles for many years
1/5/2024
Modesto F. VERIFIED CUSTOMER
****-****-xxxx
1/4/2024
Taunjia S. VERIFIED CUSTOMER
Not yet
1/4/2024
Kristen J. VERIFIED CUSTOMER
Wonderful service. Thank you! And really appreciated the car wash.
1/4/2024
Harry S. VERIFIED CUSTOMER
One item I had requested was ommitted at first but was corrected upon the reminder.
Thank you for the good service!
1/3/2024
Jon A. VERIFIED CUSTOMER
When I talked to Sid he thought the transmission service would be about $400. When I got the bill for pickup it was $592.22
12/31/2023
Ty V. VERIFIED CUSTOMER
I was traveling across the country and had issues with my radiator hoses. I landed in the Dalles with 2,500 miles to go. I called the local dealership to see if they could keep me on the road and by 10:am I was back on the highway with confidence. Trevor was my service agent and he was the best that I have ever experienced in my 61 years on this planet. I wish that I lived in that town, because I’m in the market for a new truck and trust that dealership because of Trevor!!!
12/30/2023
Job B. VERIFIED CUSTOMER
Don't call me
12/30/2023
Neil K. VERIFIED CUSTOMER
Aaron and staff are very professional and respectful. I’d been dealing with Sid for the last 3 years & Sid is amazing as well!
12/30/2023
Tiffany C. VERIFIED CUSTOMER
Aaron is great! Customer service is 10/10
12/28/2023
Julie V. VERIFIED CUSTOMER
Thank you!
12/28/2023
Joyce L. VERIFIED CUSTOMER
I appreciated the kindness and the way I was treated.
12/27/2023
Stanley G. VERIFIED CUSTOMER
I’ve had a few issues with the service department guys. This time, it was the oily hand prints all over the hood of my truck. The second thing is leaving a mess inside my truck, I no longer have the pictures and the third thing is I’ve been in at least three times to have my rear camera changed out due too a recall. Two different times I’ve been in for a SCHEDULED appointment and they said the part had not made it in yet and one other time I was told they had put the camera in someone else’s truck! I’m still waiting on the phone call from either one of the two service guys to let me know that they have the camera in. It’s not just “SID”
Thank You,
Stanley G
12/24/2023
Andrew S. VERIFIED CUSTOMER
I made an online appointment that did not appear to be an actual appointment despite receiving an email confirmation and multiple text message reminders. Fix your system!!! This was inconvenient for me and your staff. The new ownership doesn’t seem to know what’s going on.
12/23/2023
Dale M. VERIFIED CUSTOMER
Prompt friendly service
12/23/2023
Brendan S. VERIFIED CUSTOMER
Sid went the extra mile in dealing with my extended warranty company. I appreciate his level of customer service.