Trevor was very courteous and responsive to my needs on the truck service
11/8/2024
Christina M. VERIFIED CUSTOMER
Just grateful for the kindness I always receive. I get explained fully what was done or needs to be done. They answer any questions.
11/8/2024
Sandra V. VERIFIED CUSTOMER
Always satisfy with the sales and service department.
11/7/2024
Arthur H. VERIFIED CUSTOMER
He is the best
11/7/2024
Gina F. VERIFIED CUSTOMER
Fast and friendly service!
11/7/2024
Rhianna B. VERIFIED CUSTOMER
I left voicemails and texted without a response. I was confused about the process and had questions that were not answered. I'm not sure why. I acted with kindness and appreciation of help.
11/7/2024
Jobani T. VERIFIED CUSTOMER
I don’t know if there is a tier type of system or how your service department works or what I was suppose to ask but I went on the ford app and it gave me some of the things that are supposed to be checked at a certain mileage, went in told the gentleman that i needed an oil change and the every thing that needed to be checked, he said ok took my keys and then got called that it was done. Here I was thinking I was going to get details on what they saw, but nope nothing just pay and on your way, who knows if my water separator got drains or if the filter got changed. But if it didn’t it’s not the dealerships problem is yours just pay and see ya. I honestly don’t think I will ever go back I rather drive 60 miles and perhaps I get some decent service. Will not ever refer anyone to The dalles for sure. It’s a bummer. Seems like a good dealership and maybe it is and I am just jumping the gun who knows. Thanks
11/6/2024
Tatiana D. VERIFIED CUSTOMER
Trevor was great to work with and o really appreciate him getting my car taken care of so quick!
11/6/2024
Nicholas H. VERIFIED CUSTOMER
Sid deserves a raise. He has great customer service.
11/6/2024
David L. VERIFIED CUSTOMER
You all need to give Sid a big raise.
11/6/2024
Linda V. VERIFIED CUSTOMER
Sid is top notch!!!
11/2/2024
Frederick K. VERIFIED CUSTOMER
Great job. Thank you, Sid!
11/2/2024
**** M. VERIFIED CUSTOMER
Sid always does a great job!
10/31/2024
John D. VERIFIED CUSTOMER
Sid was understanding, helpful, and professional. He helped us get on the road back to Montana. Thanks again!
10/31/2024
Robert B. VERIFIED CUSTOMER
Your dealership was extremely helpful and nice and accommodating. In every way I could possibly ask for people to be to other others. Thank you for the great experience with your establishment and your dealership is top-notch in my eyes from your parts department to your service thank you very much for helping me out.
10/31/2024
Barry P. VERIFIED CUSTOMER
Thank you Sid for been so helpful and understanding when I missed my appointment this morning. The issue was my daughter had our first grandchild in the early hours and I completely forgot :-)