The service was timely and the information passed along through the process was appreciated.
Thank you.
12/11/2025
Vicki B. VERIFIED CUSTOMER
Jake’s customer service and pleasant personality is appreciated. The continued update and email information about my vehicle was helpful. Jake provided an estimated time that the work would be completed and it was done by that time. The amenities in the waiting room is appreciated too with the TV, snacks, and drinks provided. I had a follow up question and it was answered.
12/11/2025
Hema C. VERIFIED CUSTOMER
Friendly staff everything went well :)
12/7/2025
Deborah G. VERIFIED CUSTOMER
Great customer service.
12/7/2025
Gerald C. VERIFIED CUSTOMER
Jessica was very nice and explained everything that needed to be done to the car.
12/6/2025
Dianne S. VERIFIED CUSTOMER
Jacob is always so helpful????!
12/6/2025
James C. VERIFIED CUSTOMER
adventure!
12/6/2025
Evelyn W. VERIFIED CUSTOMER
Thank you so very much
Appreciate your kindness…
Love & Prayers,
Sis Evelyn W
12/6/2025
Michael E. VERIFIED CUSTOMER
Jake is a boss. Great attitude, knowledgeable, articulate, informative, and always has a smile on his face. By far the best person I deal with in there.
12/6/2025
Lynn A. VERIFIED CUSTOMER
My car is still under warranty. Yet I was charged $160 for a very simple problem that they should have known. I paid for them to have a learning experience because they didn't know what was going on. A simple battery pack was plugged into my car causing the car too stay running when I shut it off. I was charged $160 for them to unplug the battery pack. I understand that they ran the diagnostic thing, but they should have known this could happen already. They should have known to just check for the battery.
12/6/2025
Dennis N. VERIFIED CUSTOMER
Jessica is wonderful
12/6/2025
Danny M. VERIFIED CUSTOMER
Everything seems to be working well and we are happy with the service.
12/6/2025
Troy B. VERIFIED CUSTOMER
Very polite and helpful. Came out right away to let me know about service on vehicle. Very nice ! Job well done!
12/6/2025
Jacob H. VERIFIED CUSTOMER
There is nobody better than Jacob H
12/6/2025
William H. VERIFIED CUSTOMER
I'll be coming to Kokomo auto world for all my auto needs.
12/2/2025
Lynn W. VERIFIED CUSTOMER
The service was fine.
11/26/2025
Steven M. VERIFIED CUSTOMER
I mistakenly showed up on the wrong day for service but Jacob was very accommodating and worked me into the schedule. Thanks much. Great service!
11/26/2025
Joe C. VERIFIED CUSTOMER
He provided great customer service. Answered all my questions and explained everything well.
11/26/2025
George F. VERIFIED CUSTOMER
Jordan was excellent. He provided great service and very friendly. Appreciated working with him.