Satisfied with the guys trying to help my problem, but very disappointed with my car needing a steering rack at 38,000 miles. Also very disappointed that Honda can’t give us an ETA for the part on order. Here I am without a usable car. Terrible on Honda’s part.
6/19/2024
Carolea H. VERIFIED CUSTOMER
Thank you!
6/19/2024
Rosemary B. VERIFIED CUSTOMER
Very good service
6/19/2024
Eric V. VERIFIED CUSTOMER
Nothing at this time.
6/19/2024
Mark M. VERIFIED CUSTOMER
Very efficient!
6/19/2024
Rolando S. VERIFIED CUSTOMER
Awesome customer service. They checked my car very well. Was very satisfied with the service and maintenance
6/19/2024
Susan R. VERIFIED CUSTOMER
Very pleasant to deal with
6/18/2024
David S. VERIFIED CUSTOMER
Got use right in was friendly and explained everything in great detail.
6/18/2024
Debbie B. VERIFIED CUSTOMER
Everyone was friendly and professional. I appreciated being able to watch the service videos. My only critique is that when the service was completed , I found dark smudges on the door handle and passenger seat.
6/18/2024
Anita C. VERIFIED CUSTOMER
Trey was incredibly helpful and knowledgeable. He made the experience of your car needing expensive repairs a little less painful with his compassion and customer service.
6/18/2024
Shawn H. VERIFIED CUSTOMER
Service advisor didn’t listen to my complaint. Then was told to just adjust the seat and that would fix the issue. This did not fix anything. Noise is still there WHEN HITTING BUMPS, not at highway speeds as wrote up.
6/18/2024
Kindrea W. VERIFIED CUSTOMER
Excellent service!
6/17/2024
Nancy H. VERIFIED CUSTOMER
Jacob is a great advisor. He listens.
6/16/2024
Chaston S. VERIFIED CUSTOMER
I am experiencing an issue with a near brand new vehicle very much under warranty. The issue has been addressed by Toyota with a service bulletin. My vehicle is displaying the exact same characteristics described in the bulletin. I am told it is the nature of the truck. If that were the case, there would not be a TSB. The vehicle is completely factory. This has me concerned what will be the case when something more significant happens. I have four Toyotas in my drive. I’m not so sure there will be any more.
6/15/2024
Scott S. VERIFIED CUSTOMER
Service was prompt and efficient. Personnel were friendly and helpful. The service experience makes me want to continue buying my new vehicles at this dealership. Well done!
6/15/2024
Terri A. VERIFIED CUSTOMER
Good job
6/14/2024
Billy H. VERIFIED CUSTOMER
Kept advised throughout the servicing process. All service and repair completed in a timely manner. Thoroughly satisfied.
6/14/2024
Keith I. VERIFIED CUSTOMER
Great service, quick, friendly, and knowledgeable.