Thank you. Anthony did a really good job & updated me frequently. I appreciate having the recall completed as well.
7/31/2024
Patricia R. VERIFIED CUSTOMER
Very nice and helpful.
7/31/2024
Jill C. VERIFIED CUSTOMER
The first part of the appointment was a little rough. My husband had brought the car previously and then an appointment was made for the next day. Nobody remembered speaking with my husband and it was like I was
going through the process all over again. After the tire was placed on the car, it was not calibrated. I had to ask for it to be calibrated. I probably could’ve looked in the car manual and figured it out, but after paying for this service, I think the technician could have completed the last step
7/31/2024
Matthew D. VERIFIED CUSTOMER
Every time we bring our vehicle for service, the technicians “find” 2-3 other things they think we need. This time started with windshield wipers, until I let the tech know that my husband had just replaced them a few months ago. The rear one was replaced just two weeks ago. I have leased every vehicle from you since 2001, but decided to purchase this one. My husband has also purchased his most recent Tacoma from you. However, it makes it hard to trust the service dept. when there is always something else. That had not been the case until this vehicle.
7/31/2024
Amy C. VERIFIED CUSTOMER
Trey is always professional and thorough.
7/31/2024
William W. VERIFIED CUSTOMER
I felt that I was getting the bums rush just to get me out of the door and not take care of me the proper way.
7/31/2024
Enid C. VERIFIED CUSTOMER
Trey did an excellent job checking me in and explaining what the process would be for the time I was there.
7/31/2024
Inder M. VERIFIED CUSTOMER
Completely satisfied. Very professional people
7/31/2024
Karen H. VERIFIED CUSTOMER
Car was ready when promised. Trey was easy to work with
7/31/2024
Barbara S. VERIFIED CUSTOMER
Excellent service - always. Everyone was very courteous. Technician I talked to was very knowledgeable. Process was timely, meaning very efficient.
7/30/2024
Linda N. VERIFIED CUSTOMER
Customer service was excellent. Jacob was very personable, as well as professional.
7/30/2024
Terri H. VERIFIED CUSTOMER
Trey was professional and treated us well.
7/30/2024
Zachary W. VERIFIED CUSTOMER
This is the first time I’ve had the oil changed at Kokomo Auto World in the last 5 years that was less than an hour. I was pleasantly surprised as I saw quite a few cars come in at the same time as mine.
7/30/2024
Christina T. VERIFIED CUSTOMER
Communication with me the customer is always professional and I appreciate that. I feel comfortable bringing my Honda here for service, never had a bad experience. Thank you!
7/27/2024
Lisa K. VERIFIED CUSTOMER
Keep up the good work!
7/26/2024
Dean L. VERIFIED CUSTOMER
full price of service was not explained to me.
7/26/2024
Patrick G. VERIFIED CUSTOMER
Professional job
7/26/2024
Larry Z. VERIFIED CUSTOMER
Trey, along with the service people,did a great job on my truck. I am again very satisfied.