Anthony is very professional and answered all my questions.
7/6/2024
Amy B. VERIFIED CUSTOMER
Briana very informative and polite. Any time I’ve been there always great service. Great to see “Jake from St Farm” back in the service dept!
One little comment…..be sure when a cabin filter is installed the tech replaces the filter cover. No big deal, my daughter fixed it! Didn’t notice it was on the floor till I got home. Again, great service.
Thanks, Amy B
7/5/2024
Robert N. VERIFIED CUSTOMER
Thanks
7/4/2024
Luis Diego. VERIFIED CUSTOMER
Nice job!
7/4/2024
Mary S. VERIFIED CUSTOMER
Perfect
7/4/2024
Roni D. VERIFIED CUSTOMER
Incomplete service for a 70,000 mile maintenance service for my 2021 Toyota 4Runner.
It should be for oil change and tire rotations. Only did oil change that took more than 1 hour.
Free tire rotation had to be scheduled on another date.
7/4/2024
Karen H. VERIFIED CUSTOMER
Trey was pleasant and didn't pressure to have additional service at this visit
7/3/2024
Heidi N. VERIFIED CUSTOMER
Five Stars across the board!????????????????????
7/3/2024
Corey N. VERIFIED CUSTOMER
Briana was very nice and helpful with my visit. Very satisfied!
7/2/2024
Christina H. VERIFIED CUSTOMER
Price of the oil change is high. But service was great
7/2/2024
Susan L. VERIFIED CUSTOMER
Jacob met me at my car and immediately answered a question that had me concerned from my trip that morning to the dealership. He is very kind, patient and personable. He explains things so you can understand them. I feel confident that my car is in good hands when he is involved. You have a great employee working for you.
7/2/2024
Wade R. VERIFIED CUSTOMER
Anthony is a nice guy. Easy to talk to and honest on the cost of the services provided. I like text updates on my vehicle as it’s being serviced.
7/2/2024
Jack H. VERIFIED CUSTOMER
We were not notified the status of our vehicle or that our service rep had gone home for the day. Another rep closed out our ticket but was less than happy about it.
7/2/2024
Tawna G. VERIFIED CUSTOMER
I am totally happy with my service and the staff in the service department is fantastic!! As for the vehicle itself, I am disappointed!! I have come to expect more from Toyota vehicles!! This is the second huge problem with my RAV4!! For a vehicle with just a little more than 100,000 miles! Not acceptable as far as I’m concerned!??
7/2/2024
Jeff G. VERIFIED CUSTOMER
Thank you for everything
7/2/2024
Natalie D. VERIFIED CUSTOMER
Thank you!!
6/30/2024
Dera S. VERIFIED CUSTOMER
I will be going there regularly I was very satisfied with the prompt service and their performance and personality! :)
6/30/2024
Charles H. VERIFIED CUSTOMER
Jacob is both professional in his dealings and deeply personable in the care he provides. I watched him deftly juggle multiple customers with grace and poise. I would also like to acknowledge the kind gentleman (I believe he is the service manager) who offered to give me a ride back to the hospital where I work. He was aware that I was waiting for an employee to return to the shop who would then give me a ride. He offered to give me a ride and used his own vehicle. His hospitality is commendable and made an impression upon me. Both he and Jacob personified uncommon and exceptional hospitality.
6/29/2024
Gregory M. VERIFIED CUSTOMER
Thx for the service
6/29/2024
Stacy M. VERIFIED CUSTOMER
Briana was amazing! She went above and beyond to help fix a problem that didn’t get resolved as it should have when the mechanic had my vehicle. I want to give a huge shout out as well to Justin who jumped in to help as well. They were both friendly and helpful without making me feel that I was bothering them and wasting their time. Their customer service was outstanding, and they should be recognized for it! Thank you, Briana and Justin!