everyone was very helpful and friendly. my car was done at a very reasonable time. i will be back with my nexted service.
2/25/2026
Daniel C. VERIFIED CUSTOMER
I first dealt with Todd and now with Derek. They both have been excellent. I’ve spent more time speaking with Derek and he has been very helpful and responsive. I drove an hour away to have my vehicle serviced here after several bad experiences with my local dealership. Everyone I have encountered has been great. I will continue to make the drive to have my vehicle serviced at Alderman’s because of the excellent customer service.
2/25/2026
Dave S. VERIFIED CUSTOMER
Zeb, and his team were great, professional, and on time just as he said ,got there at ten ran some errands , got a text in 45 minutes and picked the truck up in less than an hour!
up in less than 1 hour!
2/25/2026
Tricia M. VERIFIED CUSTOMER
Staff was friendly helpful patient and kind.
2/22/2026
Jonathan W. VERIFIED CUSTOMER
Car was done in record time!
2/21/2026
Lorraine B. VERIFIED CUSTOMER
An oil change was specifically scheduled. Service agent changed it to 25,000 check. Unilaterally. Now we have to come back on Monday. NOT happy about this. Wastes our time.
This is the SECOND time we have had a service issue ( this or not being aware of a process being available… specifically mouse proofing) with this service representative. We request that in the future that what we schedule is what occurs, better yet- we don’t work with Ms. Harrington.
2/21/2026
Deborah E. VERIFIED CUSTOMER
As always, the best. No appointment but took me right in for a slow leak tire. Fixed and on my way within the hour. Absolutely the best! For over 30 years!
2/20/2026
Michael V. VERIFIED CUSTOMER
Good service, nice staff!
2/20/2026
Catherine D. VERIFIED CUSTOMER
I've never had a bad experience with Alderman's Toyota.
2/20/2026
Marc R. VERIFIED CUSTOMER
Thanks for the service
2/19/2026
Janice P. VERIFIED CUSTOMER
I'm sure you already know Derek is great.
This was a very difficult and super inconvenient, and even more annoying but luckily under warranty, fix for me. He kept at it to make sure everything was right, and kindly laughed at my jokes.
2/19/2026
Andrea H. VERIFIED CUSTOMER
Lisa is always so helpful!
2/18/2026
Sandra S. VERIFIED CUSTOMER
ThankYou!
2/18/2026
Frederick H. VERIFIED CUSTOMER
Lisa is top notch
2/18/2026
Linda B. VERIFIED CUSTOMER
Lisa was very helpful when I arrived. Even though I was early, they took nmy car in. I got a ride to my appointment at RRMC and before I was done, my car was ready. I am on oxygen to walk and Lisa brought the car to me when I came to pick it up. I was very satisfied! Great service!
2/16/2026
Michael M. VERIFIED CUSTOMER
Nothing but the best
2/14/2026
Maureen S. VERIFIED CUSTOMER
You always take such good care of me- even when I just pop in!
2/14/2026
Theresa-James F. VERIFIED CUSTOMER
Great service, Zeb always helps me with my car. Thanks for your help.
2/13/2026
Paul W. VERIFIED CUSTOMER
Outstanding service dept !
Todd is a gentleman and friend!
Liza is very knowledgeable and friendly!
Well done Team
Ptw