I can sqy when i came in at 8am on july 12 2025 customer service was well welcome restrooms where cleaned food and coffee where out and my maintenance for oil was just an hour didn't take so long and to top it off i got a call just to say my Lexus was done and ready to check out. I will return back for a break change ???? Thank you, Lexus of West Sahara Ave
7/13/2025
Emiliano C. VERIFIED CUSTOMER
Javier Vargas my service advisor is a class act. Genuine, kind, and knowledgeable. I would recommend Lexus because of him.
7/13/2025
Saida D. VERIFIED CUSTOMER
made me wait way too long before check-in
7/13/2025
Pong C. VERIFIED CUSTOMER
I’m very unsatisfied with the way everything were handled with my online appointment due fact that I was quoted $120.94 for my services. However, my service advisor simply advised me that it was system error estimated so consequently I have ended up paying $259.64 which I was not happy at all. I do have the screenshots of original quote please let me know if you need that information.
7/13/2025
The Daniel. VERIFIED CUSTOMER
Great service and communication from the service department !!
7/13/2025
Charles J. VERIFIED CUSTOMER
Everything went as usual except the quote for starter repairs and replacement was much higher the man pricing on social media and mechanic info sites
7/13/2025
Ericka W. VERIFIED CUSTOMER
I appreciate Craig Kelly being patient and trying to help with Sunbit financing steps. He was extremely nice and supportive. I really appreciate his professionalism.
7/13/2025
Erick C. VERIFIED CUSTOMER
It's always good to see Hayward, Vincent and Walter. Always great service.
7/12/2025
Renato C. VERIFIED CUSTOMER
jr collado
7/12/2025
Dennis C. VERIFIED CUSTOMER
Henry did a nice job
7/12/2025
Jennifer K. VERIFIED CUSTOMER
Javier is always so amazing and great customer service!!
7/12/2025
Murat T. VERIFIED CUSTOMER
Lexus is the best ????
7/12/2025
Enrique L. VERIFIED CUSTOMER
Extremely well
7/12/2025
Chung H. VERIFIED CUSTOMER
I received very professional and friendly quality service. Thank you very much !!!
7/12/2025
Austine R. VERIFIED CUSTOMER
Justin the service rep was really awesome and helpful!
7/12/2025
Nora C. VERIFIED CUSTOMER
We are very pleased with the service we received and the timely manner that are concerned was address by Vincent Camino. He is very helpful and knowledgeable. Thank you for having an employee like him working at Lexus.
7/12/2025
Joseph U. VERIFIED CUSTOMER
Vince has always taken care of us, thanks!
7/12/2025
Leland O. VERIFIED CUSTOMER
Very good service. Thank you.
7/12/2025
Helen H. VERIFIED CUSTOMER
Under promises, over delivered.
7/12/2025
Elaine D. VERIFIED CUSTOMER
Vince was very helpful and understanding of our 2000, SC 400 problems and addressed our concerns accordingly. He readily evaluated and pursued in a timely manner. My car looks brand new and thus far appears to be totally fixed. This is the kind of service one expects at Lexus, Sahara! Thanks Vince