Kay was out to lunch when I got there and the gentlemen that helped me was leaving for lunch but stopped to help me don’t remember his name but he was great
7/24/2025
Shannon G. VERIFIED CUSTOMER
Christina is always so fast and friendly
7/24/2025
Jamie B. VERIFIED CUSTOMER
Kay is great. Took great care of the situation that was given to her.
Big thank you to her.
7/24/2025
Brittany J. VERIFIED CUSTOMER
Well I was first told with how long it would take and since we didn’t get a wash I was told hour and a half to two hours but I ended up being there for three hours and my kids were at home. I would’ve gotten a ride home but didn’t seem productive being a half hour to forty five minutes away to go home if only had been at most two hours but also I know it would’ve been longer if I went home or you wouldn’t have a stamp for a waiter. Then received no compensation for taking up more of my precious time from what was told to me. Plus I had two specific issues but yet they only checked one at beginning when vehicle went back and waited til end on other issue when that issue added on another hour at least to everything. Or that was the way it was explained to me. But I don’t appreciate being told one time but then it turns out to be doubled that amount of time. You guys do good work but I don’t like having my time used like that and leaving my kids at home that long as well
7/24/2025
Nancy W. VERIFIED CUSTOMER
All good
7/24/2025
Heather C. VERIFIED CUSTOMER
Vince is great! Thanks!
7/24/2025
Vivencio N. VERIFIED CUSTOMER
Craig Kelly and Vahargan are exceptional employees of Lexus.
7/24/2025
Lisa Y. VERIFIED CUSTOMER
The customer service is always amazing at Lexus Sahara. It’s the main reason I choose to stay in the Lexus family. But $800 for a service for a car I’m turning in in 11 months is outrageous
7/23/2025
Ruth K. VERIFIED CUSTOMER
Excellent! Excellent! Excellent!
I appreciate working with Javier Vargus, my trusted service rep. He is always pleasant, knowledgeable and informed about my Lexus as he explains in detail what and why the service is needed.
7/23/2025
Nick D. VERIFIED CUSTOMER
I was very pleased with the service I received from Joel and the speed with which my car maintenance was completed.
7/23/2025
Imelda E. VERIFIED CUSTOMER
Thank.
I was satisfied
7/23/2025
Angelbert C. VERIFIED CUSTOMER
Good service thank you!
7/23/2025
Michael H. VERIFIED CUSTOMER
Excellence all the way.
7/23/2025
Peggy D. VERIFIED CUSTOMER
The service of cars were fine however they washed my vehicles and they DID NOT DO A GOOD JOB ON EITHER.WATER SPOTS WERE ALL O RR MY 2 CARS AND BUGS WERE ON THE WINDSHIELDS.
GOOD THING I did not get charged for the car washes.
7/23/2025
Marcia K. VERIFIED CUSTOMER
I stay with Lexus because of the wonderful efficient service.
7/23/2025
Linda J. VERIFIED CUSTOMER
Ok
7/23/2025
Carl T. VERIFIED CUSTOMER
Service with Kay A is always Great
7/23/2025
Catheryn D. VERIFIED CUSTOMER
Everyone was friendly…….once I was helped. Walked in to pick up my car (my service tech was at lunch). Not one person asked if they could help. Shouldn’t be my job to find someone willing to charge me and get my car back. Truly need to work on that. Not the first time this has happened.
7/23/2025
Steven M. VERIFIED CUSTOMER
Always very good service. Timely and professional.