Kristina Duvall was wonderful to work with. My issue was addressed and she explained everything to me. Thanks to everyone!
8/15/2025
Jack S. VERIFIED CUSTOMER
Henry was great in detailing my service. Excited to get my NX back, after complete detail even after driving the RX450 H loaner. I couldn’t find my handicap tag - it was bundled in the rear area - come to think about it that is a great procedure
My family are customers of Rachel Roemer. Bart and tonya wilson.
Thanks
Jack and Terry Smith
8/15/2025
Gary H. VERIFIED CUSTOMER
In the beginning I pulled into service and it took a while for anyone to give me attention. Once they got me to Kay she did an outstanding job and served me very well
8/15/2025
Neville P. VERIFIED CUSTOMER
Vahagen is on the ball
8/14/2025
Ying L. VERIFIED CUSTOMER
I just want to say thank you so much you guys do a great job on Lexus ????????????
8/14/2025
Vladimir &. VERIFIED CUSTOMER
Very nice people.
8/14/2025
Paul M. VERIFIED CUSTOMER
Justin was very nice young man. He explained all the work tgst needed to be done. Very efficient and knowledgeable.
8/14/2025
Sheryl P. VERIFIED CUSTOMER
Joel Gooding (as well as Don Bushmire)go above and beyond to provide me with outstanding service. For approximately 20 years that I have owned my Lexus vehicles, I receive honest info and necessary suggestions. Always greeted with a smile, I’m automatically in a comfort zone and ready to discuss business at hand. Both Joel and Don have helped in emergency situations, using their exceptional knowledge of Lexus, they always make the best solutions, therefore solving the issue. These gentlemen are loyal to Lexus and are an asset to your Lexus team/family and should be commended as so. Thanks Joel and Donny for your continued support.
8/14/2025
Ben M. VERIFIED CUSTOMER
We love working with Justin
8/14/2025
Vivian D. VERIFIED CUSTOMER
It was unclear and not proper explained as to the cost of my service. When I was sent, via text, what they checked and what needed service it had a “total” price which I assumed meant total for everything, because no where else had a price for anything been mentioned. To my UNBELIEVABLE surprise the “total” was only for the the additional service and did not include the basic service which turned out to be around the same so I paid double what I thought I’d be paying - which by the way was already wayyyy too much. I will be getting future somewhere else.
8/14/2025
Lizette M. VERIFIED CUSTOMER
Great Customer Service by Kristina
Very pleased :) :)
8/14/2025
Doug W. VERIFIED CUSTOMER
My issue didn't get solved. The display still isn't working properly.
8/14/2025
Steven M. VERIFIED CUSTOMER
I appreciate the great service provided by Joel!
8/14/2025
Robert L. VERIFIED CUSTOMER
I’m satisfied with the service, good job
8/14/2025
Kabasela K. VERIFIED CUSTOMER
I’m always treated like a king at this station. I value everyone who work there and appreciate their wonderful work.
8/14/2025
Sheryl A. VERIFIED CUSTOMER
All concerns were answered. Thank you
8/14/2025
Linh N. VERIFIED CUSTOMER
No one greeted me
8/14/2025
Gerardo D. VERIFIED CUSTOMER
Kay and the team are awesome. The lounge has great snacks and drinks for the health conscious or those whose diet starts tomorrow :) The Carhart Lexus gear and clothing are great. Thank you