First time meeting Kristine. She has excellent customer service. I am very happy.
8/21/2025
Donna H. VERIFIED CUSTOMER
Always a pleasant experience. Henry Montoya is the best!
8/21/2025
Andreas M. VERIFIED CUSTOMER
After my car was at the dealership for more than a week for changing a burned amplifier it was replaced with a remanufactured one not with a new one. I expected a new amplifier as the dealership charged my extended warranty for almost $2000. On top, I have to pay an unexpected fee about $60 even if my deductible was $250. Not happy at all, I have been previously to another dealership in town for another problem with my RX 350 and I was charged only the deductible.
8/21/2025
Rochelle S. VERIFIED CUSTOMER
Javier was very jhelpful
8/21/2025
Trang L. VERIFIED CUSTOMER
Thanks
8/21/2025
Rafael L. VERIFIED CUSTOMER
Great job!
8/21/2025
Don K. VERIFIED CUSTOMER
My service rep. Kay is such a wonderful person and a true professional who expresses sincere care for those she assists. It was a pleasure having her assist me with my wife's vehicle care a safety. Thank you, Kay. :-)
8/21/2025
Lynelle H. VERIFIED CUSTOMER
Joel is the best service person ever! Everybody is professional & friendly.
8/21/2025
Lynda (. VERIFIED CUSTOMER
thank you for your good work, I had my 1st service done
8/20/2025
Jared L. VERIFIED CUSTOMER
Did not solve the problem, we’ll have to drive down from St George again.
8/20/2025
Anh N. VERIFIED CUSTOMER
Me V was great person . He take care of my vehicle very good
Everyone was good
Great service . We had been relationship.with l Lexus car more than 13 years and good car . We are happy and thank you so much!
8/20/2025
Perry P. VERIFIED CUSTOMER
Customer satisfaction is an A+.Every step, every process was done at the highest level of professionalism. Kay started the process by setting my service up. The work done by the technicians was top notch. Above all is the Lexus experience , treating people with respect. When I stepped into my car after service I had that feeling of satisfaction that comes with the Lexus Experience. Thank You!
8/20/2025
Shwangzaw D. VERIFIED CUSTOMER
I am happy tnx great service
8/20/2025
Helen L. VERIFIED CUSTOMER
Joel my advisor is great. Thanks Joel & staff that checked me in.
8/20/2025
Michael S. VERIFIED CUSTOMER
Everyone was polite and professional
8/20/2025
Amy E. VERIFIED CUSTOMER
Comfortable chairs in showroom are appreciated
8/20/2025
Avis F. VERIFIED CUSTOMER
I am extremely happy with the service as well as the treatment I received at Lexus of LasVegas. Thank you