Very satisfied with the warranty on tire, I got a rental TX350 to fit in garage it ended up too big and the fuel efficiency issues, I am considering other models, hopefully I get to buy a new vehicle soon, love the visit!
8/19/2025
Mary S. VERIFIED CUSTOMER
Thank you!
8/19/2025
Sylvia S. VERIFIED CUSTOMER
Brought my Lexus in for service today and had a great experience. Everyone I interacted with was nice, polite, and professional. The process was smooth from start to finish, and I felt well taken care of. It’s always a good feeling leaving a dealership knowing your vehicle is in good hands
8/19/2025
Jonathan S. VERIFIED CUSTOMER
I was charged $275 for a diagnosis. Then I was told it was going to cost over $6000 to replace the radio when I’m not even sure that is the only option. I’m sure I could get it done for a fraction of that elsewhere. Rip off.
8/19/2025
Jordan R. VERIFIED CUSTOMER
Everyone was awesome, thank you
8/19/2025
Freda R. VERIFIED CUSTOMER
My Service Advisor Did A Great Job
8/17/2025
John S. VERIFIED CUSTOMER
i paid for a service and did not receive it. i paid to have wheels balance and not balance with h performed. Furthermore, the service write person said it didn’t pay for it…please check invoice , pg 2 . either perform the balance or refund my money
8/17/2025
Timothy J. VERIFIED CUSTOMER
Thanks for the continued support!
8/17/2025
Colin W. VERIFIED CUSTOMER
Thank you for the service.
8/17/2025
Jordana M. VERIFIED CUSTOMER
Service was great. Accommodations were lovely.
8/17/2025
Lisa W. VERIFIED CUSTOMER
Kay needs a personal parking spot! She is so patient and kind!
8/17/2025
Amy H. VERIFIED CUSTOMER
Very fast & efficient
8/17/2025
Reem B. VERIFIED CUSTOMER
Kristina is the best out there. She is always so willing to help and goes above and beyond. I feel very welcome, comfortable, and look forward to my visits. It is clear she knows what she’s doing and takes pride in her work. Please recognize Kristina for her exemplary customer service!
8/17/2025
Anna B. VERIFIED CUSTOMER
I feel so special
8/16/2025
Debra S. VERIFIED CUSTOMER
Lexus is great and I love my car,but the best part of the whole experience is Kay. I feel you are so fortunate to have her there to represent Lexus. Kay is fantastic and her knowledge of Lexus is appreciated, Kay makes you feel valued as a customer and that seems to be missing in most businesses these days
Thank you, Debra S
8/16/2025
Evelyn S. VERIFIED CUSTOMER
We love the Lexus service staff and crew. They're the Best!!
8/16/2025
Mark P. VERIFIED CUSTOMER
Vince was my substitute service representative for Justin, who was taking a well-deserved vacation. Vince was very professional and attentive. Lexus Las Vegas always puts their best foot forward in service to their customers.
8/16/2025
Patricia C. VERIFIED CUSTOMER
amazing job amazing customer service everybody so kind and nice. Felt like I was with family. Very patient with me and that’s very appreciated. Thank you very much. I will tell everybody Godspeed.
8/16/2025
Ruthelen W. VERIFIED CUSTOMER
Kay is my service representative, she answers all my questions takes time to make sure I understand what’s going on and it’s always kind.
8/16/2025
John D. VERIFIED CUSTOMER
Kay was very professional and personable
She did a great job