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Real Reviews from VERIFIED CUSTOMERS
Kathleen S. VERIFIED CUSTOMER
Kay is an awesome service representative. Lexus is lucky to have her in their family. This is our first Lexus and our first service, Great experience. TY Kay.
11/14/2025
Benjamin L. VERIFIED CUSTOMER
Thank Service Kristina and mechanic staff for your fast and great service
11/14/2025
Sissy P. VERIFIED CUSTOMER
Kay is the best!!! I’m so thankful she works for you and is there to assist and RELATE to fellow women who just need to be heard when it comes to their automobile ????
11/14/2025
Lynnelle M. VERIFIED CUSTOMER
Joel is great service manager! Thanks for getting me into today as my appt was for tomorrow but more patients added. Thank you Joel& Lexus Service Team for squeezing me in!
11/14/2025
Steve C. VERIFIED CUSTOMER
Vahaugn exceeded our service needs. From start to finish, it was a very smooth process. Hassle free. Thank you
11/14/2025
Rafaelito D. VERIFIED CUSTOMER
Outstanding customer service always!
11/14/2025
Maria H. VERIFIED CUSTOMER
Seamless visit!
11/14/2025
Christine M. VERIFIED CUSTOMER
Christina provided excellent customer service
11/13/2025
Pedro H. VERIFIED CUSTOMER
Rapid and polite service. I felt my car was in excellent hands and that I can drive assured that is in the best condition. The representative Wes knowledgeable and professional. The dealership was clear and comfortable to wait in. All was a
11/13/2025
Jacky Family. VERIFIED CUSTOMER
Great job as always thank you
11/13/2025
Zane G. VERIFIED CUSTOMER
My service representative Vahagn was awesome as always and makes sure I am taken care of!
11/13/2025
Janel R. VERIFIED CUSTOMER
The service department was outstanding from start to finish.
11/13/2025
Samuel B. VERIFIED CUSTOMER
Javier and the service department always gives me 5-star service. And it's always a pleasure to see Amanda.
11/12/2025
Noel P. VERIFIED CUSTOMER
I'm very pleased to have met Justin. Justin is knowledgeable, he does his job well. I look forward to doing business with him in the near future.
11/12/2025
Eugene T. VERIFIED CUSTOMER
I waited for over 15 minutes to drop off my vehicle before even being acknowledged. While I understand that it was busy, a simple hello to let me know that I was seen, and that I would be helped shortly, would have made all the difference. The interaction with my service advisor was not great, nor was it bad—it was just mediocre. While my service visits are usually excellent, I did not “experience amazing” today.
11/12/2025
Paul L. VERIFIED CUSTOMER
Happy to give my response. The service was excellent. Henry was a very knowledgeable intermediary in getting the car fixed.
11/12/2025
David O. VERIFIED CUSTOMER
One issue, rotation of the tires was part of the service to be done at 60k miles. Tires were not rotated.
11/12/2025
Linda M. VERIFIED CUSTOMER
Thank you. Joel was amazing and also the person that booked my appointment. She was professional and very helpful.
11/12/2025
Rogelio G. VERIFIED CUSTOMER
Kay was our advisor and we are so grateful for the time and help she did for us. Just like the last time. She was so kind and helpful with everything. Thank you Kay!
11/12/2025
Benjamin S. VERIFIED CUSTOMER
Javier was fantastic! I will be returning to this location in the future because of his service.
11/12/2025