Your Svc Dept is always very professional. Caesar and Vince are always snice people to deal with.
10/6/2025
Lourdes D. VERIFIED CUSTOMER
Kay was nice & helpful. Everyone was friendly. My car was nicely washed.
10/5/2025
Nelson L. VERIFIED CUSTOMER
Vince is a Rock Star! We are very happy to have him as our Service coordinator.
10/5/2025
Jerry E. VERIFIED CUSTOMER
Kay Andrade is very nice.She explained all of the service included in the package, Gave us a loaner car so we can do errands while car is in service. She follows up every now and then on the status of our service. The car had a rotor issues that needed service, Kay tried all her best to help us out. She got it warranteed. I am very pleased for her being personable, professional and kind attitude. These are the things we like thats why we are always loyal with Lexus of Las Vegas. Great Service crew!Thanks Kay!!!
10/5/2025
Mary M. VERIFIED CUSTOMER
Great service
10/5/2025
Clara S. VERIFIED CUSTOMER
We were not expecting to be back for service quite so soon since we were just there last week. However, life happens!
Jen was very pleasant and kind when I made this service appointment.
As always, Vince Camino treated us with respect and kindness. And got our car repaired as quickly as possible.
10/4/2025
Warren W. VERIFIED CUSTOMER
Just waiting on a response from the service department on billing discrepancies totaling $1600. Once this is resolved, I would consider the possible purchase of new Lexus. I’ve had three and have been completely satisfied with the brand.
10/4/2025
Dean W. VERIFIED CUSTOMER
I really appreciate it I have a much older car and I feel like you guys treated me as if it was new.Thanks
10/4/2025
Amelia F. VERIFIED CUSTOMER
Excellent A+
10/4/2025
Linda D. VERIFIED CUSTOMER
My service rep was great. Kept me updated on the status of my car.
10/4/2025
Diana T. VERIFIED CUSTOMER
Mr. Montoya was very helpful and answered all of my questions. The summary printout is easy to follow. The waiting area was comfortable and the snacks appreciated. The car was washed and clean.
10/4/2025
Michele S. VERIFIED CUSTOMER
Joel did an outstanding job of keeping me informed on my vehicle's status.
10/4/2025
Dwight V. VERIFIED CUSTOMER
Excellent service!
10/3/2025
Steven J. VERIFIED CUSTOMER
Thank you Vince! See you in 5k miles
10/3/2025
Betsy S. VERIFIED CUSTOMER
I have a brand new Lexus hybrid. I love it and I love your sales and service departments.
Especially Rachel Roemer & Juaviar.
10/3/2025
Wanda T. VERIFIED CUSTOMER
As usual very polite and thorough explanation
10/3/2025
Joseph B. VERIFIED CUSTOMER
Joel Gooding is an excellent service advisor/asst. manager. I’ve been working with him for over twenty years.
10/3/2025
Patti C. VERIFIED CUSTOMER
Javier was excellent. My 4th lexusand it has a lot to do with service is exemplary!!