Everything seem to fine with the suv and everyone very nice thank you.
11/19/2025
Carolyn D. VERIFIED CUSTOMER
The initial guest greeter is outstanding (Kay??). She should get a raise and 2 week paid vacation. She makes me want to deal with her on my next car.
11/19/2025
Bette D. VERIFIED CUSTOMER
Thank you.
11/18/2025
Zaldy S. VERIFIED CUSTOMER
Yes very satisfied the quality service you provided. About the vibration never tried to drive further distance yet and will see in few days from now. I thank you for quick accommodations.
11/18/2025
Angelo C. VERIFIED CUSTOMER
I felt like I was being stereotyped and it took a lot just to get helped.
11/18/2025
Edison C. VERIFIED CUSTOMER
Very excellent job, thank you for your service
11/18/2025
Alice Y. VERIFIED CUSTOMER
????
11/17/2025
Karen M. VERIFIED CUSTOMER
When I called to make the appointment, the representative looked at what my recall was about. He told me that it was a software update, and I could wait as it would not take very long. That I would not need to take a Uber home.When I drove up to the drive-in, the man looked it up and said it would just be a few minutes and to wait in the lobby. It would not take long. Then Christina comes and takes me to her office and tells me it will take at least 1 1/2 to two hours And they will provide an Uber. I told her what the other two men said and she said they were wrong, nothing ever gets done that quickly. I have a hard time believing it took two hours to do a software update, especially when both men looked at it and said it shouldn’t take long. I was not prepared for it to take that long and it messed up my plans today.
11/16/2025
Phillip J. VERIFIED CUSTOMER
Excellent services.
11/15/2025
Christina C. VERIFIED CUSTOMER
Henry in service is always great to work with
11/15/2025
Lucia D. VERIFIED CUSTOMER
Kristina was great to work with. A good PR person..
11/15/2025
Heather H. VERIFIED CUSTOMER
Kristina is helped me with all my service needs in a quick and efficient manner. She was very attentive and informative in regard to the issue with my car. I will definitely be coming back for all my service needs.
11/15/2025
Tamiko M. VERIFIED CUSTOMER
I always receive excellent service.
11/15/2025
Jeffrey F. VERIFIED CUSTOMER
Joel is a most amazing Service Agent. He always goes above and beyond for me. Your whole staff does. Especially the driver who dropped me off at my appointment during my service appointment
11/14/2025
Kathleen S. VERIFIED CUSTOMER
Kay is an awesome service representative. Lexus is lucky to have her in their family. This is our first Lexus and our first service, Great experience. TY Kay.
11/14/2025
Benjamin L. VERIFIED CUSTOMER
Thank Service Kristina and mechanic staff for your fast and great service
11/14/2025
Sissy P. VERIFIED CUSTOMER
Kay is the best!!! I’m so thankful she works for you and is there to assist and RELATE to fellow women who just need to be heard when it comes to their automobile ????
11/14/2025
Lynnelle M. VERIFIED CUSTOMER
Joel is great service manager! Thanks for getting me into today as my appt was for tomorrow but more patients added. Thank you Joel& Lexus Service Team for squeezing me in!
11/14/2025
Steve C. VERIFIED CUSTOMER
Vahaugn exceeded our service needs. From start to finish, it was a very smooth process. Hassle free. Thank you