As always, Vahagn provides outstanding service. Love the video of car inspection.
11/22/2025
James S. VERIFIED CUSTOMER
Pleasant experience. Kept appraised on status or work. Everyone was enjoyable to be around. Lounge is good. Thanks
11/22/2025
Linda F. VERIFIED CUSTOMER
I asked for my wiper blades to be changed. I wasn’t charged , they said they did , but they weren’t changed. Everything else was great. Love the dealership
11/21/2025
Maura J. VERIFIED CUSTOMER
Kudos to Kay!
11/21/2025
Raymond S. VERIFIED CUSTOMER
Good quick service
I think you should offer veteran discounts
11/20/2025
Keith W. VERIFIED CUSTOMER
Best service dept. I've ever experienced. I'm 78 and have had a lot of cars, I am considering another Lexus due in large part for the service I've received. Thank u
11/20/2025
Shaun M. VERIFIED CUSTOMER
Christina is very sweet and patient. I felt very cared for by her.
11/20/2025
Elizabeth M. VERIFIED CUSTOMER
Great job
11/20/2025
Ann F. VERIFIED CUSTOMER
Best customer service ever! Very VIP. There’s no where else like Lexus of Las Vegas. I love the snack coffee bar.
11/20/2025
Cecilia R. VERIFIED CUSTOMER
Always a pleasure. The staff is fantastic.
My service manager is the best!
Very happy with the service I receive during all my visits. Thank you.
Cecilia R
11/20/2025
Gordon W. VERIFIED CUSTOMER
Outstanding as usual. Thank you
11/20/2025
Lynn C. VERIFIED CUSTOMER
The service was excellent.
11/20/2025
Michael E. VERIFIED CUSTOMER
Overall, great service. Everyone is amazing.
11/20/2025
Candice G. VERIFIED CUSTOMER
I do prefer the Las Vegas location over the Henderson location however, this is now the second time I’ve brought my Lexus in with a concern only to be told that there’s nothing wrong. I have a slow leak in my front driver side tire, and I have refilled it several times. It’s the only tire that leaks the way that it does. I understand that in colder weather we have to put more air in our tires. This started happening during the summer. Apparently, my tire was put into a dunk tank, and there were no leaks found. Then why does my tire keep deflating? The same exact one. I have also had an issue with the fuel fill neck. I have put gas in my car on three different occasions, where the gas ran right back out of the fill neck and down the side of the car onto my shoe. This was also checked and I was told that there’s nothing wrong. Luckily this is a lease so I really don’t care because it’s not my car. However, when I do buy a vehicle, I would prefer to have better service than just to be told. Nothing is wrong. I liked my service are much better today however, she did tell me that I was too skinny and that’s why she kept trying to feed me. Not necessary. I really think that Lexus needs to do better. You’re a luxury car dealership, your employees should behave as such. If I wanted less than great service, I would’ve bought from Carmax.
11/20/2025
Grace S. VERIFIED CUSTOMER
Awesome service
11/19/2025
Shreela C. VERIFIED CUSTOMER
I have throughly enjoyed the experience there and service manager Vahagen and his team are awesome!!
Excellent service:)
11/19/2025
Inthadeth K. VERIFIED CUSTOMER
Great job and exceptional service! Thank you Javier!
11/19/2025
Jose G. VERIFIED CUSTOMER
Excellent service as always
Thank you
11/19/2025
Tonia M. VERIFIED CUSTOMER
Thank you Joel for taking such great care of us!!!