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Real Reviews from VERIFIED CUSTOMERS
Beth C. VERIFIED CUSTOMER
Leigh, Danielle and Leo were absolutely incredible! I cannot thank them enough for the outstanding service!
7/27/2024
Rock J. VERIFIED CUSTOMER
Kristina did a great job in keeping me informed and updated on the progress of my vehicle's repairs. She answered all my questions directly and honestly and was professional and friendly throughout the whole process.
7/26/2024
Maryann G. VERIFIED CUSTOMER
Kay was great
7/26/2024
Darryll &. VERIFIED CUSTOMER
Outstanding customer service working with Vince! We always feel like a valued customer.
7/26/2024
Nancy Chen. VERIFIED CUSTOMER
Good service
7/26/2024
Manuel T. VERIFIED CUSTOMER
Javier always goes above and beyond for my lexus. Thanks to him I bought a second he is the only one I trust with my cars. A total stand up guy.
7/26/2024
Ron &. VERIFIED CUSTOMER
Joel was great. Keeping us informed on all repairs.
7/26/2024
Nima M. VERIFIED CUSTOMER
It was great service
7/26/2024
Susan G. VERIFIED CUSTOMER
I waited over 50 minutes without contact from my service rep. I finally went to Henry and told him I had to leave as I had another appointment. My car was brought to me and was not washed. The loaner car I was given while mine was being serviced, was dirty inside and out. The car had not been washed or vacuumed, there was crud in the cupholders. Very disappointed with this service appointment.
7/26/2024
Andrew B. VERIFIED CUSTOMER
Kay was great. Even though she was busy she made sure i knew what was happening with my car. Great customer service
7/26/2024
Erick P. VERIFIED CUSTOMER
Very satisfied ! Thank you all
7/26/2024
Michael E. VERIFIED CUSTOMER
Your team does a fantastic job.
7/26/2024
Jeffrey L. VERIFIED CUSTOMER
Working with Joel G these many years for both our cars has been a pleasure. He has and continues to do a first ratdd ed job.
7/26/2024
Maria L. VERIFIED CUSTOMER
Javier is an excellent Service Advisor and always provides me with exceptional service.
7/26/2024
Dennis H. VERIFIED CUSTOMER
Kay’s assistance was excellent. She was friendly, professional, and courteous. I have a hearing disability, which she took note of without bringing it to my attention. She spoke clearly and ensured we had an eye contact when we spoke. She gained immediate rapport with me and her sense of humor is appreciated. She is the type of staff member who brings customers back to the service department
7/26/2024
Lisa W. VERIFIED CUSTOMER
Kristina is fabulous. She is always friendly and nice, and answers any questions you may have.
7/26/2024
Arnold V. VERIFIED CUSTOMER
The Service Advisors are always polite and professional. And service is performed quickly.
7/26/2024
The Carol. VERIFIED CUSTOMER
Glad my car is back to normal! Had problems with it on the first trip and had to return for maintenance again after a few days.
7/26/2024
Morine F. VERIFIED CUSTOMER
I'd like to recognize your new Loyalty Specialist, Luis Quiroga! He's knowledgeable, sociable, loves his job, and is a great liaison between service staff and sales staff! Vaughan is always supportive and efficient!
7/26/2024
Faye W. VERIFIED CUSTOMER
Mr. Vargas, the mechanic and support staff efficiently took care of my car’s problem. They were very conscious of my time and I was able to leave quickly.
7/26/2024