Everyone was great in accommodating me with my service needs especially Vince and Efren. They’re an integral part of the company!
8/1/2024
Jazzmine B. VERIFIED CUSTOMER
Justin was great! Very knowledgeable and polite!
8/1/2024
Linda G. VERIFIED CUSTOMER
I’m very happy with the service I received. Thank you
8/1/2024
Les L. VERIFIED CUSTOMER
Outstanding service!
8/1/2024
Mamie T. VERIFIED CUSTOMER
He was very informative
8/1/2024
Charunan M. VERIFIED CUSTOMER
The service was so slow! I dropped the car off at 8am for an oil change and it was done at 1pm!! I have never heard of a 5 hr oil change!
8/1/2024
Doug R. VERIFIED CUSTOMER
Professional and welcoming, as always. Kristina is great.
7/31/2024
Erik L. VERIFIED CUSTOMER
Vahagan is the best, I always enjoy my brief Times with him. Professional and courteous.
7/31/2024
Robert C. VERIFIED CUSTOMER
Will fill out the survey!
7/31/2024
Paul L. VERIFIED CUSTOMER
Justin did a great job. I was not happy with the cost of my services but Justin did everything he could to make me happy by explaining them and not being pushy. I declined two optional services and he was not pushy and he was very good.
7/31/2024
Sydney J. VERIFIED CUSTOMER
Kay was wonderful! Our treatment from the time we pulled up was 5 stars!
7/31/2024
Darlene K. VERIFIED CUSTOMER
Love my lecus
7/31/2024
Rita Q. VERIFIED CUSTOMER
You guys are always super ! Thank you, Rita
7/31/2024
Arianne &. VERIFIED CUSTOMER
Great customer service!
7/31/2024
Joanne D. VERIFIED CUSTOMER
Kay was a pleasure to meet and very helpful. I appreciated her effort to get everything right.
7/31/2024
Jennifer K. VERIFIED CUSTOMER
Excellent customer service as always!
7/31/2024
Arcadio O. VERIFIED CUSTOMER
Vince ensured that our daily schedule would not be impacted by providing us a loaner as well as ensuring our car would be ready by my wife’s appointment. I feel he went out of his way to make all that happen. I really appreciate it. Thank you!
7/31/2024
Lynette R. VERIFIED CUSTOMER
I enjoy working with Javier. He is professional and considerate of my time, and always ensures my car is returned clean.
7/31/2024
John H. VERIFIED CUSTOMER
Kay took excellent care of us, as she always does.
7/31/2024
Hanoy C. VERIFIED CUSTOMER
Had two front calipers replaced and when I got home and opened car hood, brake master cylinder had dirty over filled brake fluid's. Wasn’t a pleasant experience or atmosphere, lexus is loosing that luxury value and experience it used to have back in the days, did not feel like a valued worthy customer. Will not be returning to any Lexus location in Nevada.