Service is always great. We have been w/Justin ever since shipping the car up to Las Vegas in 2016. All the employees are courteous. We enjoy the peaceful waiting area and complimentary snacks and drinks. The car is always cleaned and shiny after each service just like the day we took delivery. It's a good car; still runs and looks great. We're happy to enjoy it as it reminds us of back home and is very sentimental. We hope to enjoy it for at least a couple more years since we don't want to part w/it just yet...thanks Justin for your customer service all these years. We'll see you again next yr. Aloha...
11/10/2024
Katherine S. VERIFIED CUSTOMER
He kept me informed and worked to get my car serviced in a timely manner. He also ordered the parts needed for additional services.
11/10/2024
Stanley C. VERIFIED CUSTOMER
Mr Javier was very nice and professional. He updated me on the things the tech had to do and got me on my way in timely manner. Thank You Javier.
11/10/2024
Jenny T. VERIFIED CUSTOMER
Everything was done well and went well.
11/10/2024
Vitalii S. VERIFIED CUSTOMER
Javier is the best! I received the best customer experience! Thank you
11/10/2024
Helen W. VERIFIED CUSTOMER
Thank you everyone was very nice thank you.
11/10/2024
Maria B. VERIFIED CUSTOMER
It was a pleasure. Joel was pleasant and helpful.
11/10/2024
Richard C. VERIFIED CUSTOMER
Perfect
11/10/2024
Aaron S. VERIFIED CUSTOMER
Shes always helpful i couldnt get a better service advisor
11/9/2024
Sherry M. VERIFIED CUSTOMER
Joel Gooding always takes excellent care of my Lexus!
11/9/2024
Ronald P. VERIFIED CUSTOMER
Joel Gooding is a real credit to Lexus of Las Vegas! He works to solve customer issues whatever it takes! Thanks Joel!
11/9/2024
Randall &. VERIFIED CUSTOMER
He is very polite and professional.
11/9/2024
Belma B. VERIFIED CUSTOMER
very impressed with how professional that everybody was that dealt with
11/9/2024
Hwa L. VERIFIED CUSTOMER
I havd a really good experience.
Everybody was so kind.
So I'm so happy with you guys
11/9/2024
Mark R. VERIFIED CUSTOMER
Vahagn is always terrific in explaining what work is being done findings after inspection and options related to additional work that may be needed.
11/9/2024
Sylvia S. VERIFIED CUSTOMER
Great job
11/9/2024
Eric D. VERIFIED CUSTOMER
I had a recall spoiler replaced and the service team dented the entire back of my trunk replacing the spoiler. Not at all happy and the trunk needs to be repaired from the horrible work Performed. I look forward to Lexus of Las Vegas making it right.
11/9/2024
Angel M. VERIFIED CUSTOMER
Javier was very nice, knowledgeable and accommodating . I’m very satisfied with his customer service!!