Vahagn was wonderful as my representative. It was great dealing with him. He is very service oriented. It’s very hard getting that in today’s time. I was glad to have him as my representative.
1/23/2025
La J. VERIFIED CUSTOMER
Customer service was the best. Javier and the person receiving my vehicle and drop me off was very polite and kind. He made my day very nice and it was an easy process. Everything was explained to me as this was my first time coming to this dealership, I will be back for the next service. Thank you for the snacks, the ride, and the service. I appreciate it.
1/23/2025
Bhichai T. VERIFIED CUSTOMER
Good
1/23/2025
Michelle B. VERIFIED CUSTOMER
I have been coming to Lexus of Las Vegas service for at least 15 years. I have had all kinds of service advisors. Trained, not-so-trained, great customer service, horrible customer service. I might mention we have bought 3 vehicles from you over the years. So there has been an incentive for the service department to offer exemplary customer service over the years but it hasn’t always been there. Not sure what has happened but the service has been EXCELLENT the last two times I have brought the SUV in for service, then today for a parts issue. Kay Andrade is going up and beyond for the customer. When she found out it was going to take a few minutes to bring my car around after service, she retrieved it for me. She also has nailed the time to finish the vehicle accurately. The car is fixed and washed AND DRIED….not dripping wet. The team also works well together-I got there early today and Kaye was at lunch. The check in person got another service person right away to start the service so I could go to lunch. This never happened before. Like I said, not sure what has happened but I was truly treated like a great customer! Thank you, I may buy another car from you….see how this works?
1/23/2025
Tigist M. VERIFIED CUSTOMER
Good job I am very happy with you guys. Thank you
1/23/2025
David U. VERIFIED CUSTOMER
Good as always
1/23/2025
B B. VERIFIED CUSTOMER
Thank you for your good service.
1/23/2025
Dane C. VERIFIED CUSTOMER
You guys are always friendly and give great service!
1/23/2025
Jason K. VERIFIED CUSTOMER
Great staff
1/23/2025
Danielle L. VERIFIED CUSTOMER
Suburb service as always. I'm waiting to hear back from Susan with a trade in value, she looked over the car when it was in for service.
1/23/2025
Dennis D. VERIFIED CUSTOMER
Was treated great. As usual. Great service every time.
1/23/2025
Michael R. VERIFIED CUSTOMER
Great job
1/23/2025
Judith S. VERIFIED CUSTOMER
Perfect
1/22/2025
Leo T. VERIFIED CUSTOMER
Vince Camino and the whole staff were great!
1/22/2025
Grace M. VERIFIED CUSTOMER
Good service as always.
1/22/2025
Will S. VERIFIED CUSTOMER
Respectful and professional
1/22/2025
John M. VERIFIED CUSTOMER
Once again, Kristina was great as my Service rep. Look forward to the next time I need to bring my Lexus in.
1/22/2025
Douglas F. VERIFIED CUSTOMER
Thank you for your care
1/22/2025
Wanna L. VERIFIED CUSTOMER
To Whom this May Concern:
As of this time, I am not sure what I will do about the mechanical issues of my car. However, if I do decide to purchase a new car, I will contact Ms.Kay.
Sincerely,
Wanna L