Excellent support advisor Ms Kaye. Thanks million.
1/25/2025
George L. VERIFIED CUSTOMER
Always terrific service at Lexus Las Vegas.
1/25/2025
Phronsie M. VERIFIED CUSTOMER
Always excellent service with Don Bushmire, Vince Camino and crew!! ????
1/24/2025
Margaret S. VERIFIED CUSTOMER
I was really happy when my oil change and filters was going to cost $86 until they found my front brake pads we’re not good and that was an additional $683.20. After Igot my invoice home, I could not figure how they came up with those prices. It seems like nothing added up correctly.
Plus on the statement they wrote I refused to rotate my tires and not have proper brake inspection. I told the man who checked me in that my tires were rotated at time of smog test, Jan 7, 2025, probably useless to rotate them again. I never said anything regarding brake inspection.
1/24/25
Mrs.Strowbridge
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1/24/2025
Diane J. VERIFIED CUSTOMER
I was treated as a special person which made my day. The service I received was excellent. I will be back. Thank you.
1/24/2025
Scott P. VERIFIED CUSTOMER
Quick received a loaner helped with convenience communication was great
1/24/2025
Teresita R. VERIFIED CUSTOMER
Service staff are courteous and professional!
1/24/2025
R D. VERIFIED CUSTOMER
Thanks for everything
1/24/2025
Jason C. VERIFIED CUSTOMER
Very good
1/24/2025
Magnolia K. VERIFIED CUSTOMER
Could not h4ave been any better
1/24/2025
Angela A. VERIFIED CUSTOMER
Amanda was great!
1/24/2025
Stuart D. VERIFIED CUSTOMER
Your mechanics failed to re-establish the tire pressure sensors. I am without a sensor reading on my tires
1/24/2025
Diana T. VERIFIED CUSTOMER
Many thanks to Shannon and Christina for their help and good communication. When I couldn’t reach Road Service, Shannon got right on it , keeping me informed. After the car was towed to the dealership, Christina explained what would happen and answered my questions. Both of them were compassionate and reassuring.
1/24/2025
Guillermo C. VERIFIED CUSTOMER
Always a great experience, my wife and I really enjoy to come here.
1/24/2025
Theresa G. VERIFIED CUSTOMER
I excellent work and everyone was nice
1/24/2025
Janet M. VERIFIED CUSTOMER
Tho I felt something while driving my car, and the tech did not see or hear anything. I had my brother with me while we both felt the car dip in while taking a left turn. And it did it twice when taking a left turn. Right away I called Lexus and took it in. Just a little disappointed nothing was done, they just drove it around and looked at it, is what I was told. I wish they looked further more into it. I was expecting maybe opening up something underneath to look into it. But that was not the case.
1/24/2025
Lynn S. VERIFIED CUSTOMER
Vince was great-always great service !
1/24/2025
Timothy F. VERIFIED CUSTOMER
I received top notch service as what Lexus stands for. Kay treated me very well and answered all my questions in a knowledgeable fashion. If I would ever go back I will dub to work with her with all of my service duties of my vehicle. Also,the snacks were delight.