Was not satisfied with the service that took over two days to complete
4/1/2026
Carlos S. VERIFIED CUSTOMER
Had a coupon for an oil change for $44.95
He did not mention all the Biden fees or extra fees that came with it my total cost was $64.95 , I can see tax on the $44 but all the rest should be explained before the services!!
Then it’s my choice to stay or go somewhere else!!
Yours truly a Very Un Satisfied Customer!!
3/31/2026
Pamela S. VERIFIED CUSTOMER
Aric Taylor very pleasant explain everything I ask in a simple way I could understand, Professional
3/31/2026
Patrina J. VERIFIED CUSTOMER
The service was excellent but I was sitting waiting for my car for extra 30 minutes after my car was finished the young man stated he came to get me not true and I received the text after I left the establishment but Simone checked everything out made sure I was ok .
3/29/2026
Andrea R. VERIFIED CUSTOMER
Nick was very polite and professional, I didn’t have to wait very long for the oil change. Thank you!
3/29/2026
Arthur G. VERIFIED CUSTOMER
N/A
3/29/2026
Pipelayo A. VERIFIED CUSTOMER
Was on time
3/28/2026
Lakisa W. VERIFIED CUSTOMER
Great Customer service!
3/28/2026
Gloria D. VERIFIED CUSTOMER
Totally dissatisfied! 1. Accused of putting in seats myself. 2. Refused to get salesman of the car as I requested, so that salesman could confirm that seats were already in vehicle, and no changes were made by customer. 3. Service manager was not aware that front seats were installed by third party. 4.Manager was not cooperative.
3/28/2026
Janet B. VERIFIED CUSTOMER
Nick was wonderful. The car was ready when it was said he said it would be very nice attitude, friendly answered all of my questions. I really appreciated the whole experience.
3/28/2026
Tiffany S. VERIFIED CUSTOMER
Symone was amazing. This was my best ever service appointment experience at a Toyota dealer.
3/28/2026
Dorothy B. VERIFIED CUSTOMER
Service was excellent!
3/28/2026
Valerie R. VERIFIED CUSTOMER
Emonie went above and beyond for me. I truly appreciate all the help he provided me with getting my car situated. I will definitely be returning to him.
3/28/2026
Pamela S. VERIFIED CUSTOMER
SIMONE is very pleasant and professional
3/26/2026
Joellen B. VERIFIED CUSTOMER
I appreciated EmonieWilliams’ help, professionalism, and courtesy.
3/26/2026
Haywood F. VERIFIED CUSTOMER
Symone is always a pleasure to work with she ,s the best.
3/26/2026
Ayodele A. VERIFIED CUSTOMER
You are the best thank u .
3/26/2026
Barbara S. VERIFIED CUSTOMER
Great service representative, Mr Emonie Williams. Thank you.
3/25/2026
Edris S. VERIFIED CUSTOMER
I have been a customer since 1992. That speaks for itself.