Ms. Symone Minter was friendly and easily approachable. She was knowledgeable and made this experience. Very pleasant. Her professionalism. should be used as a benchmark for house service should be conducted! Great job I’ll be back again because of how well I was treated. Thanks mom I really appreciate the individual Kerry received. ???? she deserves a raise and promotion.
Happy New Year,
A loyal, Toyota Client,
Dr. Robin B
1/6/2024
Ata H. VERIFIED CUSTOMER
Good service
1/6/2024
Vernon J. VERIFIED CUSTOMER
The amount of time, 2 hours for a oil change and tire rotation is a bit long
1/5/2024
Viree M. VERIFIED CUSTOMER
Very professional and polite
1/5/2024
Larry G. VERIFIED CUSTOMER
I believe my car was further damaged by Advantage Toyota and then they decided to charge me for their mistake. They did unnecessary work on my car to the tune of $800, I paid, then after the check engine line came back on a week later they tried to charge me again, for the SAME work I had just had done. I refused to pay, so then they went another route and told me it was wiring BUT the wires in question are ones they installed. Note said wires have sent a surge and ruined the system. A problem worse than the original one! I’m seeking professional advice on this because I believe this was a scam. And OF COURSE my warranty covers none of this. I never had a good feeling about this place, never had a Toyota, and I think I made a mistake buying a car from Advantage Toyota and for trusting their service department.
1/5/2024
Sharay J. VERIFIED CUSTOMER
Quick and very easy to understand
1/5/2024
Gwendolyn E. VERIFIED CUSTOMER
A+Thank you
1/5/2024
Olivia L. VERIFIED CUSTOMER
Your employees is rude and just unpleasant. Thank you
1/5/2024
Mildred S. VERIFIED CUSTOMER
Excellent service I am now your customer thank you
1/5/2024
Jaliya J. VERIFIED CUSTOMER
Brandon Jones was extremely professional and helpful during my time at Advantage Toyota. I truly appreciate his service.
1/4/2024
Stephen M. VERIFIED CUSTOMER
I bought my own Mobile 1 W16 engine oil to be used for the oil change servicing but it was not used. When I checked the engine oil it was all black in color for a new oil change??? This is disgusting and very annoying; I’m really disappointed and angry at this point.
1/4/2024
Ledonna R. VERIFIED CUSTOMER
The service was great. He had to clean up what was not done before by tech. I appreciate him and understanding my frustration
1/4/2024
Olivia A. VERIFIED CUSTOMER
Very satisfied with tire service. Thank you.
1/4/2024
Toby E. VERIFIED CUSTOMER
The representative was absolutely professional and wonderful. Customer service was great!!!
1/4/2024
Eugene B. VERIFIED CUSTOMER
Actually it was incomplete because I had to much gas in the tank so they couldn’t service the truck and asked me to bring it back when they’re is less gas
1/4/2024
Edward W. VERIFIED CUSTOMER
I HAD TO WAIT OVER TWO HOURS TO HAVE A FOG LIGHT REPLACED.
1/4/2024
Ledonna R. VERIFIED CUSTOMER
My husband bought the vehicle in for services and no one evrt informed him there was a leak by the transmission. Now I have to take off work to bring the car back in