I am never able to get a return phone call, when I call and ask for updates on my vehicle. Everytime I call someone puts in a note for someone to call and no one ever does. I called and left a message on April 30 and May 4th. Never received a reply and then today I get a thank you text for using your service dept but still do not know an update on my vehicle.
5/7/2026
Mary H. VERIFIED CUSTOMER
He does NOT return phone calls no communication what so ever with client!! My place of employment has got first hand how bad Frank Leta service department is. There was no need for me to say much they got to witness it! I was very disappointed since I was very nice and my husband was NOT
5/6/2026
Debra H. VERIFIED CUSTOMER
The Checkin went promptly once she got to me. There was quite the line of vehicles coming into service
5/5/2026
Linda B. VERIFIED CUSTOMER
I glad they was able to fix the problem
5/3/2026
Marvin A. VERIFIED CUSTOMER
Good service!
5/2/2026
Brandy M. VERIFIED CUSTOMER
Tobias was very professional and friendly. He always has a smile and very attentive!
5/1/2026
Debra H. VERIFIED CUSTOMER
Friendly staff. Completed the task
4/30/2026
David B. VERIFIED CUSTOMER
Please add an oil change selection to your online site.
I also could not determine if the tire rotation and tire pressure sensor re-calibration was comlleted by looking at the receipt.
Tobias was very professional and in my opinion,a valuable asset to your team.
4/29/2026
Cathy C. VERIFIED CUSTOMER
I had no idea that cv axle was blown. I am so grateful the mechanic found it during the oil change!!! That could’ve been catastrophic!! We had no idea no noise or steering difficulties. Please let the mechanic who did the inspection during oil change that his being observant may have saved our lives!!!!!!!! I can’t say how thankful I am!!!! And I will tell everyone I know what happened and go to Frank Leta!!!! Thank You!!!!
4/29/2026
James B. VERIFIED CUSTOMER
Terra took care of my concern in a prompt and professional manner. She kept me informed on the status as the day went on!
Thumbs Up!!
4/29/2026
Chasidy B. VERIFIED CUSTOMER
My fan has been running non-stop still and the problem was not fixed
4/28/2026
Mitch P. VERIFIED CUSTOMER
Service reps are very nice and very knowledgeable.
Our ‘25 GMC Denali Ultimate is under warrantee PLUS we bought the extended warranty. We took our truck in for Service Driver Assist System and was charged $169. We have a custom chassis mount on the truck that the dealer knew about when we bought the truck.
This is just wrong!!!
4/28/2026
Gerald T. VERIFIED CUSTOMER
Tobias, did a Great job! Thank You Tobias!!
4/28/2026
Cheryl C. VERIFIED CUSTOMER
Service today was smooth & quick. Thank you for everything.
4/25/2026
Harry S. VERIFIED CUSTOMER
Through well pleased with service will continue to use them for all my service needs
4/24/2026
Marsha P. VERIFIED CUSTOMER
I wrote a comment, but it wouldn’t allow me to submit it!
4/24/2026
Edgar L. VERIFIED CUSTOMER
Cody was vary helpful, curdious, and professional.
4/24/2026
Rhonda W. VERIFIED CUSTOMER
Always have great service! Really appreciate them returning my car to work after service.
4/24/2026
Lanson D. VERIFIED CUSTOMER
The charge was suddenly 1000$ more when I showed up to get truck
I told them to leave keys in it, so I had a ride home when my plane got in at 11pm, got there and it was locked no keys
Every time I go there it’s a bad experience
Service dept sells cars
Sure miss James Banken