Ashley Malcolm did an excellent job today and on previous occasions when she’s helped with service for our Tundra.
10/8/2025
Jeriell A. VERIFIED CUSTOMER
Sarah is the best! It’s not often you look forward to going to the dealership, but the right person makes the difference!
10/7/2025
John C. VERIFIED CUSTOMER
Scott did a great job. I was there on the wrong day and still got me taking care of
10/7/2025
Peter D. VERIFIED CUSTOMER
He was very helpful and knowledgeable
10/7/2025
Tracy Lee. VERIFIED CUSTOMER
Wait 3hrs for an oil change o. My Highlander.
10/7/2025
Todd T. VERIFIED CUSTOMER
Randy is very professional and provided timely service.
10/7/2025
Lonnie R. VERIFIED CUSTOMER
Arrived early for my appointment, Randy checked me in and explained what the appointment covered . He gave me an approximate length of time for the work to be done , about 1 hour, he got me back on the road in about half that time. Great communication and quick service.
Excellent dealership . Thanks
10/7/2025
Daniel R. VERIFIED CUSTOMER
Excellent service and good communication
10/6/2025
Kristine M. VERIFIED CUSTOMER
In first two hours onsite, I was spoken to when asked my name during check-in. No direction or verbal communication until I asked status of oil change after 2 hours. Someone else signed my check-in paperwork, although I was in the service waiting area the whole time. Autotext was more helpful than the service people. The only good thing was an apology and comp’d oil change. Advice: If you can’t fit the work into your schedule, please don’t make the appointment. Or TELL your customers when they arrive.
10/5/2025
Curtis M. VERIFIED CUSTOMER
Quick and easy!
10/5/2025
Cj A. VERIFIED CUSTOMER
I always request working with Kevin. I appreciate his communication and straight forward suggestions regarding my 330,000 mile Toyota Camry. ????
CJ
10/5/2025
Riley M. VERIFIED CUSTOMER
Jim was great and very helpful!
10/5/2025
Brady H. VERIFIED CUSTOMER
Your report upon given to me stated that I needed to do drive train maintenance. But luckily I’ve done my due diligence and inquired to make sure that service was done before I bought my 4Runner at 32,000 miles.
Had I not looked into this upon buying the vehicle from you, Toyota of Colorado Springs would have snaked hundreds of dollars from me. I paid cash for both my vehicle, and also the vehicles extended warranty. 46 thousand to be exact. And what was I told when I got my vehicle report today? That hey, I don’t know why your vehicles extended warranty and service agreement says inactive. I did not cancel this. And why would I have when I paid thousands over the asking price to ensure the vehicle was protected. I’m pretty unhappy with Toyota of Colorado Springs at the moment. Now I have to waste my time calling the 1-800 number from Toyota to verify that my extended warranty is still active. If someone from Toyota would like to contact me to fix all this, I would appreciate it.
10/5/2025
John G. VERIFIED CUSTOMER
Sarah really helped me out and explained all the extra mechanical issues that were recommended to me. She explained the other pay plans since I am in the military and was very kind throughout the whole service.
10/5/2025
Wendy A. VERIFIED CUSTOMER
Jim was fantastic to work with, the job was done earlier than I expected and the price was great!
10/5/2025
Raymond H. VERIFIED CUSTOMER
All good …
10/4/2025
Martin S. VERIFIED CUSTOMER
Clear communication. Excellent work.
10/4/2025
Jose Amber. VERIFIED CUSTOMER
I was told that I needed $711 worth of maintenance done to my vehicle, which my vehicle doesn't even require 2 of the things I was told needed to be done. Maybe the techs need to be a little bit more noligiable about TOYOTA VEHICLES,WORKING AT TOYOTA. That being said I will never get my vehicle serviced at Toyota.
10/4/2025
Karen S. VERIFIED CUSTOMER
Amanda did a good job. She was very responsive to my questions.
This survey box is dreadful! Fix the font! It's so small that I can't read what I have written.