Sara did a great job getting me in and out quickly while keeping me updated throughout the process.
1/13/2026
Rachelle E. VERIFIED CUSTOMER
This was my first experience with toyota's service department. Jim was efficient, effective, friendly, and fast. It was a simple and positive experience. Thank you!
1/13/2026
David R. VERIFIED CUSTOMER
I want to extend a huge thank you to Sarah Massanou at the Motor city Toyota dealership service department. Thank you for being so helpful and cordial. I had to have my water pump replaced and you made the process much more manageable than it could have been. Also, thank you to Strather Shaw, you were very helpful when I needed to have an update applied to my car. Thqnk you! Keep up the good work!!
1/12/2026
Ashley F. VERIFIED CUSTOMER
Love working with Sarah
1/12/2026
Karen D. VERIFIED CUSTOMER
Strather was great! Very helpful and explained everything thoroughly.
1/11/2026
Andrew P. VERIFIED CUSTOMER
No complaints, and no corrections, but I’m still put off by how expensive getting work done at the dealership.
1/11/2026
Dustin D. VERIFIED CUSTOMER
He was awesome! Knowledgeable,
1/11/2026
David M. VERIFIED CUSTOMER
Fast and efficient!
1/10/2026
Steve J. VERIFIED CUSTOMER
Charles was super pleasant to work with and i consider him to be a very valuable member of your service team, thanks for a job well done
1/10/2026
Lionel B. VERIFIED CUSTOMER
I was satisfied with working with Randy. Pre survey, I thought that components, such as the car cabin filter was free with the inspections. I guess I misunderstood that. However, Randy was great.
1/9/2026
Irene M. VERIFIED CUSTOMER
A job well done.
1/9/2026
Eric M. VERIFIED CUSTOMER
Thank you for your exceptional support.
Eric
1/9/2026
Carin R. VERIFIED CUSTOMER
Sarah and the techs were awesome. I really felt like they wanted to help me figure out what is going on. It seemed like they actually enjoy their jobs. I will be switching to Toyota of Colorado Springs for all my RAV4’s needs. Thank you!
1/9/2026
Catherine C. VERIFIED CUSTOMER
In and out service. No hidden fees or complications.
1/9/2026
Kristina L. VERIFIED CUSTOMER
Charles was very helpful, thorough with his explanations and I appreciated his help!
1/9/2026
Malcolm M. VERIFIED CUSTOMER
Great service and done in a timely manner.
1/9/2026
Roxanne R. VERIFIED CUSTOMER
Ashley was very accommodating
Great customer service