Ashley Malcolm was exceptional to work with. Profession, knowledgeable, polite and a very positive attitude. The overall experience of getting a tire with a slow leak repaired at Toyota of Colorado Springs was excellent - 5 star.
2/19/2026
Anthony S. VERIFIED CUSTOMER
Strather was was very nice and helpful. Thought I was going to be waiting for my car to be completed in two hours but they got right on the job and had it done in one hour.
2/19/2026
Yony H. VERIFIED CUSTOMER
Thanks for all the maintenance required, and also for clarifying the thing that my car needs, and for the patient.
Thanks so much.
2/19/2026
Justin Z. VERIFIED CUSTOMER
Great service as always!
2/19/2026
Elizabeth F. VERIFIED CUSTOMER
Great job!
2/19/2026
Elizabeth A. VERIFIED CUSTOMER
Delays due to staff and extra repairs for other customers but Charles made it right and I rescheduled the recall repair.
2/19/2026
Jim D. VERIFIED CUSTOMER
Service was great. Problem appears resolved. Dani kept me informed throughout the day. Thanks again
2/18/2026
Marcos O. VERIFIED CUSTOMER
Sarah is an exceptional employee at Toyota located in colorado springs. She has always gone above and beyond to get me scheduled in a timely manner and always keeps me informed in anything that is of concern as well as keeping me up to date on status of the vehicle. She is extremely professional and knowledgeable about vehicles and has never been anything but polite. I have had a lot of work done on my truck over the past year at toyota and i always reach out directly to Sarah as my service manager.
2/18/2026
Raquel S. VERIFIED CUSTOMER
Great customer service, fast, and a wonderful explanation of work performed. I'll continue to travel out of my way to go to Toyota of Colorado Springs.
2/18/2026
James P. VERIFIED CUSTOMER
Good service. Excellent communication. Very pleased ????
2/18/2026
David B. VERIFIED CUSTOMER
Sarah is the best. Great personality, very professional and very efficient, she is also very knowledgable. Sarah always takes good care of me when I come in.
2/18/2026
James K. VERIFIED CUSTOMER
Everything was great. Just a suggestion, it would be a nice touch to run customer cars through the wash rack after service work appointments.
2/18/2026
Connie S. VERIFIED CUSTOMER
Ashley is very good at her job and knowledgeable. I would like to keep her as my primary service advisor. She got me in and out in record time.
2/18/2026
Jeffery G. VERIFIED CUSTOMER
Excellent service overall. Only issue they did not check and top off my tire pressure when they rotated and balanced my tires. Other than that exceptional service and staff.
2/17/2026
Maryanne B. VERIFIED CUSTOMER
Charles Mr. Meredith was wonderful!
2/17/2026
Rita G. VERIFIED CUSTOMER
Very happy with the service
2/17/2026
Ann Marie. VERIFIED CUSTOMER
Appt was at 10. At 11:30 I inquired if my vehicle was ready as I had an upcoming doctors appointment at 12:30. I was told it would be at least another 45 minutes. I told the service dept to bring my car around as I was leaving. I wasn’t about to miss my medical appointment. I did not receive an apology. At 11:39 I received a text from Toyota service dept that my car was ready..?! I won’t be back. I bought my Toyota at that dealership but will never go back. I called the GM and complained. He offered a free oil change and a loner car. Seriously? Turn a simple oil change into a “loner” car so I could make 2 trips to that dealership? I will NEVER go there again.
2/17/2026
Aaron K. VERIFIED CUSTOMER
Daniela was awesome, especially with ensuring I received Toyota fluids.Thanks again!