Communication through out the process was exceptional.
1/23/2024
Adam P. VERIFIED CUSTOMER
I appreciate the prompt communication and the great service.
1/23/2024
Juan G. VERIFIED CUSTOMER
Thanks good customer service
1/23/2024
Antonio G. VERIFIED CUSTOMER
Wait time was more than anticipated
1/21/2024
Amit D. VERIFIED CUSTOMER
The indicator showing that the vehicle needed care has stopped.
I got an appointment swiftly. I was well taken care of when I waited at the service center.
Thank you
1/21/2024
Stanley M. VERIFIED CUSTOMER
Paul has excellent customer service skills. I am glad he was my advisor.
1/21/2024
Matthew K. VERIFIED CUSTOMER
Only suggestions not related to the service writer is that it shouldn't take over an hour for an oil change and tire rotation and then it's so cold out and most ppl checking out had their vehicles pulled into the service bay for them but for some reason we had to walk out in the cold to our car.
1/21/2024
Charlie H. VERIFIED CUSTOMER
It took 2.5 hours for an oil change and tire rotation. Nothing else.
1/21/2024
Mark S. VERIFIED CUSTOMER
Bryan did a great job, keeping me informed and explaining the work needed to be done.
1/21/2024
Ryan D. VERIFIED CUSTOMER
Paul was very knowledgeable about the items that needed service on my truck and helped me figure out financing.
1/20/2024
Pamela A. VERIFIED CUSTOMER
I truly LOVE the people I have worked with at Baxter! Mike Miller is the best!!
1/20/2024
Shawn B. VERIFIED CUSTOMER
Nick Smith is Great. So glad he is on the Baxter Team. Best, Shawn B
1/20/2024
Abraham G. VERIFIED CUSTOMER
Nick is always courteous and professional!! Always takes the time to explain maintenance services available to me and doesn't try to sell thing's I don't need. He is most definitely and asset to Baxter Toyota's service department and Baxter Auto group in general.
1/20/2024
JOHN G. VERIFIED CUSTOMER
Great place to do business with
1/20/2024
KELLY M. VERIFIED CUSTOMER
I got charged $175 for a rental car and I sat in the lounge and waited for my 4runner. Now, I'm assuming I'll have to drive all the way back out there to have you guys credit my credit card.
1/20/2024
Teddy F. VERIFIED CUSTOMER
I traded my truck in
1/20/2024
Quynh N. VERIFIED CUSTOMER
Job well done
1/20/2024
Robert B. VERIFIED CUSTOMER
Only comment. When you are using synthetic oil that should have a live span of 8000 to 10000 miles, why is the reminder sticker tha you apply to the vehicle only set at 5000 miles? I’m pretty sure I know the answer, and that is why dealer service departments have such a bad reputation. You’re taking advantage of your customers, who for the most part don’t know any better.
Service provided was good.