An oil change should not cost $100. Maybe consider not price gouging.
9/6/2024
Sharon R. VERIFIED CUSTOMER
Very satisfied. Great operation. Speedy, precise and friendly
9/6/2024
Dorothy L. VERIFIED CUSTOMER
Oil change took 90 minutes which seems like an excessive time
9/5/2024
David B. VERIFIED CUSTOMER
Service consultant was excellent
9/5/2024
Jane G. VERIFIED CUSTOMER
Had a little trouble with the text notification system but everything was taken care of.
9/5/2024
Vincent P. VERIFIED CUSTOMER
My appointment was to do the complementary tire rotation at 5000 miles, but the main reason was to get my second key. It was not there so I have to come back a second time. I wish they had told me the key was not there because the tire rotation could’ve waited. Otherwise, everything was great.
9/5/2024
Fred S. VERIFIED CUSTOMER
CONSISTENTLY VERY GOOD SERVICE.
9/5/2024
Linda M. VERIFIED CUSTOMER
Friendly, efficient service with on-going updates on progress
9/5/2024
Mufakkharul I. VERIFIED CUSTOMER
Amazing service! I really appreciate your service and service! Thank you for your continued cooperation.
9/5/2024
Elliott S. VERIFIED CUSTOMER
This was my second time to this dealership. My first time was not pleasant when I went there. The service advisor was rude and not very communicative with what was going on and what was taking so long. This time was a completely different experience. Staff was friendly. The service was quick and timely. Nick was super friendly and was nice with both interactions I had with him. He was super helpful with any questions and gave his honest opinion.
9/5/2024
Sue S. VERIFIED CUSTOMER
Great job!
9/5/2024
Krista G. VERIFIED CUSTOMER
I’ve worked with Ethan several times and each time he is professional and yet friendly. He is helpful and courteous, as well.
9/5/2024
Judy M. VERIFIED CUSTOMER
Prompt, professional and friendly.
9/5/2024
Bruce W. VERIFIED CUSTOMER
Would have liked more of a walk through of what was done and not just a report
9/5/2024
Julianne P. VERIFIED CUSTOMER
Nate was professional and knowledgeable. Appreciated the service he provided. Thank you.
9/5/2024
Brett B. VERIFIED CUSTOMER
He was great, service was great.
9/4/2024
Diane D. VERIFIED CUSTOMER
I bought my Highlander from you 11 1/2 years ago. I have never gone anywhere else for my car service. For years Nate has always taken care to make sure I’m informed and that my Highlander is well cared for. No matter if it’s routine maintenance or repairs I couldn't be more pleased with the service, pricing, professionalism, and friendliness throughout the process. Thank you!
9/4/2024
Payton I. VERIFIED CUSTOMER
I forgot to add, I worked with Nate last week with my car and also this week. He was excellent. I asked him for a quote and he called me before I was even home with the quote and already had the part ordered. I was very pleased with the quick response. He is a great employee!
9/4/2024
Catherine P. VERIFIED CUSTOMER
Nate was amazing. He was very informative, kind, courteous, and knowledgeable.
9/4/2024
BARBARA B. VERIFIED CUSTOMER
Tell your customer service managers not to speed talk and to listen to their customers and give them time to speak.