I appreciate all of your staff and working with me to get services taken care of on my truck!
1/7/2025
Ravinatha B. VERIFIED CUSTOMER
Elizabeth is very warm and cordial
1/7/2025
Dennis H. VERIFIED CUSTOMER
Good job! Very friendly and helpful.
1/7/2025
Andres L. VERIFIED CUSTOMER
A fog light on my Prius came loose and they said they couldn’t mount it back on because the screw mounts broke. I think that’s what they said. Still completely lost on how that costs nearly 500$, just to mount a fog light… couldn’t they find an alternative solution??? It’s absolutely ridiculous how they offered no other alternative solution that wouldn’t cost 500 dollars a little fog light? Really, I’m not buying it. I put duct tape over the light.im going to check with other Toyota dealerships and I hope they can fix it for less because that sounds outlandish to me.
1/7/2025
Mike F. VERIFIED CUSTOMER
As Nate's surname meaning "Bright Hill",he is brigt(knowledgeable " and patient with explaining my questions about alignments,he made me feel valued as a customer. Professional and great to work with.
A Mountain
Thankyou
1/7/2025
Diana V. VERIFIED CUSTOMER
Checking in my vehicle was easy. It was ready by the time I was off work.
1/7/2025
Louis M. VERIFIED CUSTOMER
Yes
1/7/2025
Thomas J. VERIFIED CUSTOMER
Very friendly and helpful about other questions I had such as where I should take my truck to get auto starter installed.and also knew I was a little pressed for time and got me in and out as quick as possible
1/7/2025
Abraham T. VERIFIED CUSTOMER
Well done ????
1/7/2025
PRADEEP N. VERIFIED CUSTOMER
Did not have a good customer experience.
Had gone for change of front break pads.
That was not done properly, after waiting for 2.5 hrs on enquiring
Was told that ABS sensor was inadvertently broken during the repair.
Since part was not in stock was given loaner had to wait 2 days to get issue fixed. Now after the fix I hear a scraping sound coming on braking and starting from complete stop. Had to drop the vehicle back again to get the issue fixed. This is not the service level I expected from Baxter Toyota dealership.
1/6/2025
Brenda C. VERIFIED CUSTOMER
The visit and service was great! Nate was very helpful and told me I can take advantage of the oil change promotion on my next visit.
1/5/2025
Richard K. VERIFIED CUSTOMER
Expecting twins and shopping for a mini van… Toyota Sienna, Honda Odyssey, or Kia Carnival. Budget is around $15k plus the value on my Highlander.
1/5/2025
Kim L. VERIFIED CUSTOMER
Jordan explained everything thoroughly and was very helpful.
1/4/2025
Jill M. VERIFIED CUSTOMER
Pleasurable staff, simple clean setting, nice low volume music. Everyone looking on task. No slouches with a cell phone in their line of attention. 5 star!
1/4/2025
Tonya B. VERIFIED CUSTOMER
Everyone was kind and helpful!
Also witnessed an exchange with a tall young man, with facial hair, on your staff(sorry don’t know his name) with an older man who was very upset his car would not get done today. Very impressed with how your staff handled it. He was very patient and kind.
I have a heart for old people. I take care of them for a living.
1/4/2025
Greg P. VERIFIED CUSTOMER
Ethan was highly knowledgeable and professional in every way. Exceeded expectations. I will continue to do business with Baxter LaVista going forward. Thanks. GP
1/4/2025
Thomas H. VERIFIED CUSTOMER
Excellent and efficient service
1/4/2025
Lloyd R. VERIFIED CUSTOMER
Wouldn’t fit in this box! Probably not coming back!