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Real Reviews from VERIFIED CUSTOMERS
Kelley M. VERIFIED CUSTOMER
Jordan is amazing!! He did a great job communicating and taking care of me. Love Jordan. I hope I see him next time.
4/24/2025
Stephen A. VERIFIED CUSTOMER
Liz was very friendly and very helpful!
4/24/2025
Marcia R. VERIFIED CUSTOMER
Perfect, helpful. Finished work in the hour they stated at the beginning. Reliable every time.
4/24/2025
Fred E. VERIFIED CUSTOMER
Ethan is a professional in all that he does. He has great interpersonal skills. He is knowledgeable about warranty work and working with the warranty company to ensure the best outcome for a customer. He is most timely with the service/repair updates. He is a definite asset to the Baxter group.
4/24/2025
LISA V. VERIFIED CUSTOMER
Exceptional customer service! She was very friendly, knowledgeable and helpful.
4/24/2025
Donn P. VERIFIED CUSTOMER
They were supposed to rotate my tires during my service visit. I can tell that my tires were not rotated and that tire pressure wasn't even checked. I tried calling my advisor to speak with him about it but after speaking to the person who answered the phone in the service department, I was transferred to Jordan's voicemail. I never received a call back, and I called this morning. I had wanted my car completely serviced before I take my car on a long distance trip in early May.
4/24/2025
Younas H. VERIFIED CUSTOMER
They doing great
4/24/2025
Jeffery F. VERIFIED CUSTOMER
Thank you
4/23/2025
Mary Jo. VERIFIED CUSTOMER
Job well done ???? Jody Botsch
4/23/2025
Carolyn F. VERIFIED CUSTOMER
Perfect service!
4/23/2025
Van S. VERIFIED CUSTOMER
Nick met me at the door and was a true professional.
4/23/2025
LESLEY R. VERIFIED CUSTOMER
Nate was great. Thank you
4/23/2025
Paul M. VERIFIED CUSTOMER
Jordan was very competent and professional. Work, a recall repair and a brake inspection, were done on time -- and I presume properly
4/23/2025
Diane S. VERIFIED CUSTOMER
Nate informed me of every step of the maintenance process. He, also, gave me three recommendations that were made to keep my car well maintained. He offered to have it done today or do it later. I liked the fact that I wasn’t pressured to do the repairs today even though I did decide to have them completed today. As a result the maintenance took 31/2 hours as opposed to less than an hour. Nate was honest that it would take a long time so that was not an issue. My car rides well. Appreciate the free car wash as well. My vehicle has a cd player which I treasure so plan on keeping it longer even though it’s 10 years old.
4/23/2025
Stanley W. VERIFIED CUSTOMER
Thanks for picking up my vehicle for service. Wish I was close enough to continue doing so.
4/23/2025
Marlin L. VERIFIED CUSTOMER
Very good
4/22/2025
Christopher C. VERIFIED CUSTOMER
Everything was well done
4/22/2025
Philip S. VERIFIED CUSTOMER
I have had Nick several times since we only own Toyotas he always smiles and explained the Video on my phone. Last week I was in with my Hylander which needed several recommendations from the technician my service person was Gordon. Gordon was having some difficulties keeping another customer with the same last name as mine separate; because of his his we had personal issues… He was smart and during check out he left the counter and Davis I think took my payment and them made sure I located my car.
4/22/2025
James G. VERIFIED CUSTOMER
Excellent ????
4/22/2025
Eric R. VERIFIED CUSTOMER
Thanks for the early morning 615 appointment. Really beneficial to have that oil change knocked out by 9am. Appreciate the easy text message back and forth.
4/22/2025