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Real Reviews from VERIFIED CUSTOMERS
Janis T. VERIFIED CUSTOMER
Great! Always look forward to the professional and friendly service at Baxter.
2/12/2026
Jean L. VERIFIED CUSTOMER
Thanks for your help.
2/12/2026
Cynthia H. VERIFIED CUSTOMER
Justin was able to get new wiper blades installed and i did not have an appointment. I was happy.
2/12/2026
Dean S. VERIFIED CUSTOMER
They took care of my Tacoma and it didn’t take long and answered some questions I had. Thank you for taking care of me.????
2/12/2026
Craig J. VERIFIED CUSTOMER
An easy experience,done in a timely manner
2/12/2026
Landon M. VERIFIED CUSTOMER
Stephanie was great throughout the whole process and answers any questions along the way
2/12/2026
Jeff F. VERIFIED CUSTOMER
Your service department is excellent
2/12/2026
Douglas M. VERIFIED CUSTOMER
Brae was helpful and professional. Glad to have her every visit
2/12/2026
Carol D. VERIFIED CUSTOMER
Baxter Toyota service department has always been professional and helpful. They answer any question that I have and make sure that I understand. I look forward to taking the survey.
2/11/2026
Gloria B. VERIFIED CUSTOMER
My car reminded me that maintenance was required. I called today. The lady that answered actually made the appointment according to my request. Great. Then Jared met me at my car right away.I asked if I needed to have the flyer with me in order to receive the windshield wipers. No problem. Also requested a car wash. Thank you for the excellent job of maintaining my car as needed. A job well done as far as I was concerned. And thanks again for moving the service to the south part of town.
2/11/2026
Brenda W. VERIFIED CUSTOMER
Friendly staff, very prompt and kept me informed.
2/11/2026
Dulce K. VERIFIED CUSTOMER
Great and fast service
2/10/2026
Henry A. VERIFIED CUSTOMER
Well, I wish I had not bought a Toyota. Super cheap shot buying a $90,000 + truck and have the GPS shut completely off after one year. we could’ve left it on and just not updated it. At least then I could use it and some of the features.
2/10/2026
Tuul T. VERIFIED CUSTOMER
Thank you! I would like to thank Mr. Ty bc his professional attitude with respectful towards me as customer. Makes me feel like loyal Toyota driver. Way to go for Toyota Baxter dealership you guys awesome.????
2/10/2026
Ron S. VERIFIED CUSTOMER
Problems arose with a 35 yr old vehicle that i did not expect. They were effectively addressed as possible. I am surprised you are not partnered with a body shop (there is one nearby) to have completed the minor hood repairs tho. Comment will not submit herr?
2/9/2026
Antonio B. VERIFIED CUSTOMER
Tue was fantastic. Excellent communication. Service was fast and efficient
2/8/2026
David S. VERIFIED CUSTOMER
Great service and seamless process.
2/8/2026
Jim R. VERIFIED CUSTOMER
Thanks fast service
2/8/2026
Mike T. VERIFIED CUSTOMER
Overall satisfied. Two things that I would like to pass along as potential areas of improvement. 1-I was not monitoring my emails & replied 20 min after the original was sent. This was the same time as the original service was finished, the tech then took back my vehicle and did the additional brake flush(thank you). I wish someone would have brought the other services items to my attention while I waited in the lounge rather than rely solely on an email. 2-one item from the report was to look into replacing the rear brakes at the next service and as well stated in the video review. I did not put this together with the brake flush service mentioned above and feel like I threw $130 away because this service is needed again when the rear brakes are replaced. Again, a person to talk through the other identified service items would have been great to help bring this to light.
2/8/2026
Katherine C. VERIFIED CUSTOMER
Friendly people work there.
2/8/2026