Jared listened well and did a great job with follow through.
2/24/2026
Maggie R. VERIFIED CUSTOMER
Ty did an excellent job. He communicated clearly and effectively.
2/22/2026
Scott Z. VERIFIED CUSTOMER
The blinker I had requested to be fixed was not.
2/21/2026
Leverne B. VERIFIED CUSTOMER
He was very pleasant and helpful
2/21/2026
Kathy F. VERIFIED CUSTOMER
I really appreciated that the service department was willing to help me find a much less expensive way to fix the problem with my heater. They were very professional and helped to re-earn my trust after feeling very disappointed about what I thought was going cost thousands of dollars. My compliments to the service department on a job well done!
2/21/2026
Annette M. VERIFIED CUSTOMER
Justin was exceptional in service, professional and kind manner.
2/21/2026
Dawn S. VERIFIED CUSTOMER
Expressed that I thought the environmental fee was excessive. In fact, the entire cost was high. Everywhere else I've purchased tires in Lincoln included free repair for the life of the tire.
2/21/2026
Stephanie S. VERIFIED CUSTOMER
Great service and super quick!
2/21/2026
Richard W. VERIFIED CUSTOMER
Message to my phone said my car was ready but there was no one in the service area that knew anything about it. Service was very prompt. Thanks
R wantuck
2/21/2026
Josh B. VERIFIED CUSTOMER
Ty was great. Even though he was busy and I showed up without an appt to talk about my engine repair, he took the time to go over what it would look to have the work done. He fit me in the schedule with short notice and with my preferred technician, got me a loaner vehicle, and accommodated a late detail request. He reached out to check in during the repair and my final invoice was very close to the original estimate. Very happy with both Ty and John. Nice work.
2/20/2026
Matt B. VERIFIED CUSTOMER
Jared was very accommodating to a last minute request that I had about a recall, and he was able to schedule the recall the same day as my tire rotation. He saved me a trip back to the service department. I absolutely appreciated this.
2/20/2026
Nancy B. VERIFIED CUSTOMER
My experience today was the epitome of customer centered service. I was delighted and surprised with the service and how it was delivered.
2/20/2026
Timothy S. VERIFIED CUSTOMER
I was completely satisfied with the service, but not with the person I talked to for the appointment. He was rude and his customer service was terrible. Derek needs to do better! His actions made me question if I want to buy another vehicle from Baxter Toyota.
2/20/2026
Sarah C. VERIFIED CUSTOMER
Very polite and car was done faster than expected. I appreciate it
2/20/2026
Timothy B. VERIFIED CUSTOMER
You guys are always the best!
2/20/2026
Logan P. VERIFIED CUSTOMER
Justin was very friendly, and super helpful!
2/20/2026
Katherine W. VERIFIED CUSTOMER
Stephanie did a excellent job in caring for me doing this appointment. She was very knowledgeable when answering my questions.
2/19/2026
Terry W. VERIFIED CUSTOMER
Service professional and courteous
2/19/2026
Stefani B. VERIFIED CUSTOMER
I wanted to say thank you to Ty for giving me a discount when I asked.If there was anything, he could do to better the price.