Today is my birthday. For my birthday Baxter called me and told me my Camry was ready 3 days before it was supposed to be. I delayed my birthday dinner to come pick up my car before the dealership closed. I paid in full for the service. Imagine my surprise when I went out to the ‘A’ section of the side lot to find a wide trail of oil leading to where my car was parked over a puddle of oil. Worst birthday surprise in 56 years. I just paid more than $5100 to have your representative hand me the keys to my car in worse shape than I left it at the dealership. I don’t know who hates me there who thought this would be amusing, but this is possibly the worst auto experience I’ve ever had from any dealer which is sorely disappointing after the years we’ve trusted Toyota.
2/26/2026
Laurie A. VERIFIED CUSTOMER
Friendly and courteous service. When I mentioned i purchased my tires at Costco the rep said they can rotate my tires for free when needed. Now that's honest service!
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2/26/2026
Shauna F. VERIFIED CUSTOMER
Jared was patient, kind, and able to explain the services that I need to do in upcoming visits.
2/26/2026
Marv C. VERIFIED CUSTOMER
I was mistakenly quoted a price of $60.95 for an oil change and you honored that price even though you didn’t have to. I will continue to use you for oil changes
2/26/2026
Lisa R. VERIFIED CUSTOMER
Job very well done. Every need was completed on my car and communication was a nice touch
2/25/2026
Sigrid H. VERIFIED CUSTOMER
I always feel safer driving my vehicle after Baxter has worked on it!
2/25/2026
Ken S. VERIFIED CUSTOMER
They always do a great job at Baxter Toyota! Thank you Jared and Neal.
2/25/2026
Daniel C. VERIFIED CUSTOMER
My experiences at the Baxter Toyota location have always been fantastic. The facility is immaculately clean, and the staff is consistently friendly and helpful. It’s been a pleasure being a customer of this dealership.
2/25/2026
Courtney F. VERIFIED CUSTOMER
Erin was professional, honest, and helpful!
2/25/2026
Insulation Systems,. VERIFIED CUSTOMER
Erin was extremely pleasant and had great communication in regards to the status of my vehicle. Great job!
2/25/2026
Melissa W. VERIFIED CUSTOMER
Fast service with a friendly smile!
2/25/2026
Justin C. VERIFIED CUSTOMER
Second time in and Erin helped me both times. Great experience both times I will be back
2/25/2026
Rosezetta T. VERIFIED CUSTOMER
Good Job
2/25/2026
Beth H. VERIFIED CUSTOMER
Very quick service. Very polite and helpful staff!
2/25/2026
Marjorie S. VERIFIED CUSTOMER
Stephanie is wonderful to work with. She always gives me good advice!
2/24/2026
Nancy S. VERIFIED CUSTOMER
Answered my questions completely and was very helpful.
2/24/2026
Tiru Llc. VERIFIED CUSTOMER
Erin was professional, friendly, and welcoming. The service was completed in a reasonable amount of time.
2/24/2026
Janet T. VERIFIED CUSTOMER
Much faster than I expected
2/24/2026
Sophia J. VERIFIED CUSTOMER
I really enjoy the attention to detail this dealership offers when inspecting your car, the technicians definitely treat your car as if it’s their own. I truly do appreciate the patience and dedication some of your service employees have, they truly go above and beyond and will truly talk you through the important issues. Overall I was very happy with my experiences I’ve had thus far, thank you and I will be back in the future! :)
2/24/2026
Jackie C. VERIFIED CUSTOMER
Like the video inspection and work completed in timely manner!
Thank you!