New Engine oil tag was put on my windshield. Oil wasn't requested to be changed. I called. Toyota operator confirmed no oil was changed
5/25/2024
Stephanie I. VERIFIED CUSTOMER
The lonar care is the most appreciated thing about getting service done to vehicle instead of having to find a 2nd car to drive when our household only has one. Service was done in a timely manner and car always runs like new after being serviced at Baxter Toyota. Thanks for doing the extra paperwork with my warranty.
5/25/2024
Lori B. VERIFIED CUSTOMER
I was impressed that Peter contacted me so promptly about the service that needed completed on our vehicle. He was very courteous and professional. Kept me updated throughout the process.
5/24/2024
Dale P. VERIFIED CUSTOMER
Thanks. Great as always!
5/24/2024
Obede L. VERIFIED CUSTOMER
good. Job
5/24/2024
Mark K. VERIFIED CUSTOMER
Extremely satisfied with Jared's fast & friendly service.
5/24/2024
Tom T. VERIFIED CUSTOMER
Jared is great.
5/24/2024
Alex K. VERIFIED CUSTOMER
Huy was fantastic as was his manager and the car loaner person as well (sorry I don't remember her name) they went above and beyond to help us out of towners out. They all deserve raises and bonuses!
5/24/2024
Dennis G. VERIFIED CUSTOMER
Good job as always
5/24/2024
Kathleen B. VERIFIED CUSTOMER
They answered my concerns and it was quickly done!
5/24/2024
John A. VERIFIED CUSTOMER
Like the way things where taken care of
5/24/2024
Teddy F. VERIFIED CUSTOMER
They took my truck for a test drive, didn’t ask if that was alright, didn’t tell me how long it would take. Didn’t tell me who was driving it. Didn’t bother to tell me I would be there at the dealership for just short of 2 hours because of that. I would have bought it back at another time had I known. Just wasn’t happy about it. Someone should have ask me or told me what they were doing. My time has value
5/24/2024
Brenda O. VERIFIED CUSTOMER
I took my car in because it wouldn’t start
Had it towed on Monday
You did something, charged me $129
It started drove it Tuesday
Got up Wednesday wouldn’t start had it towed back to the shop I had it at
It’s Thursday I have a loaner car for now
No idea when or if it will be fixed
Sad when the dealership couldn’t fit it
You can call I’m very disappointed in your service
I purchased several cars from stealing McCall in Houston in my 40 years I lived there
They were the best!!
5/23/2024
Joan L. VERIFIED CUSTOMER
I have never been disappointed in the service provided.
5/23/2024
Dennis R. VERIFIED CUSTOMER
Was very satisfied and staff very professional.
5/23/2024
Heathcok (. VERIFIED CUSTOMER
Jared makes it easy
5/23/2024
Nancy Y. VERIFIED CUSTOMER
Mr. Cao is very courteous, competent and professional.
So honored to be your customer.
Deeply appreciate Baxter team!!!
5/23/2024
Mary F. VERIFIED CUSTOMER
Great service!
5/23/2024
Charles W. VERIFIED CUSTOMER
Very polite and informative
5/22/2024
Warren C. VERIFIED CUSTOMER
The message on my phone about service being performed did not include the trans flushso I had to check to be sure it was being done. IT WAS ON THE SERVICE reps computer, just not on my phone message and price estimate. Computer glitch?