Tyler was able to figure out the issue with the air conditioning malfunction on a very hot day and promptly fixed the I problem with the freon level and hoses. Being that our van is a handicapped conversion we were grateful for the quick turnaround. He was kind, compassionate and courteous. We will return with confidence in the future. Your service department has always been very helpful. The waiting area is well stocked with water and snacks and the entire showroom is very clean and hospitable.
6/28/2024
MICHAEL E. VERIFIED CUSTOMER
Scheduled service and when I arrived was told one hour and they would te t when finished. 75 minutes later had to call and be told car was ready.
6/27/2024
JULIE N. VERIFIED CUSTOMER
Very pleasant and I was well informed
6/27/2024
KARL E. VERIFIED CUSTOMER
Ty was excellent.
6/26/2024
ASHLEY P. VERIFIED CUSTOMER
Jared is the best!
6/25/2024
Jane A. VERIFIED CUSTOMER
Today was the quickest oil change I have had a Baxter’s; 1/3 of how long it normally takes. Thanks!
6/20/2024
Kevin S. VERIFIED CUSTOMER
Had an oil change and the front bumper clips replaced. They were quick and always cordial. I like how quickly they meet a person when they arrive.
Trevor was a nice dude. Couldn’t critique any needed improvement if I had to. Thanks
6/20/2024
Judith V. VERIFIED CUSTOMER
I should have asked earlier how long would take but after I did you loaned me a car and I didn't have to wait all four hours at Baxter
6/20/2024
Nemaha Landscape. VERIFIED CUSTOMER
I was told the molding replacements for my truck were ordered and in stock. They were not replaced during my appointment. Ticket said they had to be ordered.
6/20/2024
Leonard B. VERIFIED CUSTOMER
Outstanding Service Department. Mike Sowders is highly professional, competent and friendly!
6/19/2024
Manuel V. VERIFIED CUSTOMER
Buen servicio gracias
6/19/2024
Connie D. VERIFIED CUSTOMER
Greeted Abby pleasant gentleman.
The recall took about 1 hour.
6/19/2024
Carrie S. VERIFIED CUSTOMER
No thank you. Too busy this summer.
6/19/2024
Linda C. VERIFIED CUSTOMER
The staff are friendly, efficient, and thorough. I appreciate their notices of service due and trust their judgment. Thanks to all.
6/19/2024
Hazel C. VERIFIED CUSTOMER
They charged me $240 for a sound that the vehicle is making and there is nothing fixed about it
6/19/2024
Tony P. VERIFIED CUSTOMER
She is very hard working and went above and beyond low key
6/19/2024
Leroy P. VERIFIED CUSTOMER
I’ve never had a bad experience with anything or anyone at Baxter Toyota.
6/19/2024
Gina G. VERIFIED CUSTOMER
Enjoyed my first service as a Toyota owner. Fast and complete!! Thank you!!