He is so easy to work with. Very caring and attentive.
7/12/2024
Jodi P. VERIFIED CUSTOMER
I absolutely Love my Toyota and my Toyota team of professionals. Will buy Toyota again!
7/12/2024
Julie R. VERIFIED CUSTOMER
Unexpected parts were needed and Baxter was able to fix same day—plus provided car so could keep other appts
7/12/2024
Seth L. VERIFIED CUSTOMER
I have reported that my 4Runner shakes between 50-70 mph the last couple of services. Last August my wife picked up the vehicle and was told it was a sensor that needed to be replaced and that we would receive a call when the sensor was in. No call. This past time I again reported the shake and the sensor issue we were told about previously. I was told there was not a sensor issue and that the wheels just needed to be balanced so that was done but shaking continues.
7/12/2024
Ethan H. VERIFIED CUSTOMER
She forgets to look if I have prepaid oil changes every time. She does apologize and is polite but I would think that would be part of the workflow or my account would trigger a reminder. No need to call.
7/12/2024
Kenneth D. VERIFIED CUSTOMER
Everything was great! Only thing is that Tech wrote wrong odometer reading
Should be 5k and he wrote 7200
7/12/2024
Georgia B. VERIFIED CUSTOMER
Thank you for making it easy.
7/12/2024
Aemal K. VERIFIED CUSTOMER
Thank you for the excellent set.
7/12/2024
Randall T. VERIFIED CUSTOMER
Everything went very smoothly and professionally!
7/12/2024
Daniel D. VERIFIED CUSTOMER
Thank you
7/12/2024
Stephen I. VERIFIED CUSTOMER
Great job ???????? Thank you!!!
7/11/2024
Philip M. VERIFIED CUSTOMER
Ok
7/11/2024
Dee W. VERIFIED CUSTOMER
When I finally went to she what was taking so long I saw my car 2nd in line of 10 ready. Many worker bees, and only one helping a customer. I was not impressed with the one who checked me in.
7/11/2024
Tiffany R. VERIFIED CUSTOMER
Thank you
7/11/2024
Jason B. VERIFIED CUSTOMER
Ty provided great service to me and went above and beyond my expectations to make sure my van was working properly.
7/11/2024
Daniel P. VERIFIED CUSTOMER
Fast friendly service!
7/11/2024
Cassandra B. VERIFIED CUSTOMER
He was professional and answered any questions I had. He also gave us recommendations for our next service date.
7/11/2024
Shoshana S. VERIFIED CUSTOMER
The information provided potentially prevented serious problems on the road. I will be getting the recommended services done in the near future.
7/11/2024
Deborah K. VERIFIED CUSTOMER
The person who checked me in was awesome. Checked my account and talked about options. So great!
7/11/2024
Kim K. VERIFIED CUSTOMER
No one needs to call me. My complaint is, no one called,
Texted or called my name when the vehicle was done. After
One hour and 30 minutes for routine maintenance, I finally went to ask. Iof course it was done and i looked at the invoice to see the in and out time and sure enough it had been done for 30 minutes. No apology was given. Or reaction when I said "so it's been done for 30
Minutes and no one told me?" I paid and left. This is a CONSISTENT PROBLEM with this service center. It has happened to me
Multiple times over the years. I will now only drop off at night and wait for someone to find the time to call me to tell me it's done vs wasting my time at the dealership for a service that should take 45 minutes.