Erin was very easy to work with. Explained everything well.
11/28/2024
Robert P. VERIFIED CUSTOMER
You had my car Saturday at 10 AM. I know I didn’t have an appointment but the car would not start. You replaced the starter and put a new battery connector on. The repair was done Tuesday at 1 PM
11/27/2024
Cheryl R. VERIFIED CUSTOMER
Service Department is a 10! I appreciate understanding the needs of my car; & I always am provided a plan!! Thank you Ty!!
11/27/2024
Thomas M. VERIFIED CUSTOMER
Thank you
11/27/2024
Keith J. VERIFIED CUSTOMER
All was quick and smooth & exactly as requested.
11/27/2024
Glenda P. VERIFIED CUSTOMER
Fast and efficient!
11/27/2024
Gerald S. VERIFIED CUSTOMER
Thanks for being prompt and efficient.
11/27/2024
William H. VERIFIED CUSTOMER
Nobody to meet me at vehicle when I arrived. An hour and a half into a tire rotation I walked out to the service checkout area to find my truck along with 4 vehicles behind mine and one service rep present! She did her best but the person who checked out before me was behind my truck. Consequently she had to wait for me to check out before she could leave!
11/27/2024
Rebecca S. VERIFIED CUSTOMER
Items incomplete on routine service
11/27/2024
Amber M. VERIFIED CUSTOMER
Came to pickup my vehicle, the service department was not busy at all they did not offer to bring my vehicle in to me. They were also very sarcastic when checking me out.
11/27/2024
Todd M. VERIFIED CUSTOMER
My car was damaged during the service. I realize things happen, I just want it repaired. I have not heard back about next steps.
11/27/2024
Larry G. VERIFIED CUSTOMER
Great service with my writer. However I would appreciate a more one on one with the tech about service issues.
11/27/2024
Teri H. VERIFIED CUSTOMER
Angie took care of everything for me and was extremely kind. Baxter Toyota is lucky to have her!
11/26/2024
Cindy M. VERIFIED CUSTOMER
This was my vehicle’s first oil change so I wasn’t anticipating any issues. Jared met me at my car and said it would be about an hour. 30 minutes later, I was on my way!
11/26/2024
James M. VERIFIED CUSTOMER
Done right and done quickly.
11/26/2024
Cynthia R. VERIFIED CUSTOMER
Didn't like having to come back after oil change since I have to drive 1 1/2 hr to come
Leak was explained but its expensive to come back and forth
11/26/2024
Randell S. VERIFIED CUSTOMER
I like that staff, like Jared, stick around. I need to connect with service people, instead of working with different people all the time. Evidently Toyota values their staff. Thank you.
11/26/2024
Zhanna P. VERIFIED CUSTOMER
Excellent service
11/26/2024
Oliver W. VERIFIED CUSTOMER
Erin was great! I hope she's my service pro next time I bring my Prius to Baxter. Thanks, Erin, for your cheerful professionalism!