I was impressed with the efficiency of service. I was very glad Ty offered me a brand new car for to drive home while my car was being serviced. Last time I drove in two cars in one day interval. On the first day, they requested uber for me and that got me pissed. I went home believing Baxter Toyota Lincoln does not offer substitute cars. I was surprised when Ty loaned me a new car. I think mistrust was used as factor to make judgement of me in my first experience. Ty was very friendly too. Thank you.
6/18/2025
Mary W. VERIFIED CUSTOMER
Jared was very friendly and interested in the details of my car.
6/18/2025
Katherine H. VERIFIED CUSTOMER
I needed a quick diagnosis of an air bag warning message and got it along with a complete description that I could give to the installer of our adaptive equipment. Great service on short notice!
6/17/2025
Gary H. VERIFIED CUSTOMER
Thanks
6/17/2025
JULIE Z. VERIFIED CUSTOMER
Friendly, courteous
6/17/2025
Mark B. VERIFIED CUSTOMER
Got us in today to address a leaking tire as we need the car for a short trip tomorrow. Ended up addressing our other needs as well. Oil change, new wipers and a diagnostic read. So much appreciate the outstanding effort.
6/17/2025
Minh D. VERIFIED CUSTOMER
Thank you very much Ty! The service was kind of behind but he’s very generous and makes me feel satisfied.
6/17/2025
Deborah W. VERIFIED CUSTOMER
Stephanie provided excellent customer service. She was friendly and answered my questions!
6/17/2025
Kathleen D. VERIFIED CUSTOMER
Jared did a great job with communication. I appreciate his responsiveness and explanations. Thank you very much!
6/17/2025
Jacqueline R. VERIFIED CUSTOMER
Stephanie was great. Basic services took 2 hours (not Stephanies fault)
6/17/2025
Daniel R. VERIFIED CUSTOMER
Ty was very professional and courteous.
6/17/2025
Julie S. VERIFIED CUSTOMER
Everything was fast and positive today!
Thank you!
6/17/2025
Jeri R. VERIFIED CUSTOMER
Very personable. Kept me informed. Prompt as promised.
6/17/2025
Rachael P. VERIFIED CUSTOMER
Service personnel were very helpful.
6/15/2025
James M. VERIFIED CUSTOMER
During the recall repair on the battery something must have gone wrong. My car was working fine and now it is difficult to start. When I called back after my first stop I was told they were closing soon and I could bring it back Monday. I live out of town and will have to miss work for this additional repair I was not expecting. I originally brought my car in just a simple oil change and didn’t plan on additional trips for repairs needed because of work done at Toyota
6/15/2025
Annette D. VERIFIED CUSTOMER
Yes
6/15/2025
Joseph L. VERIFIED CUSTOMER
Stephanie was super helpful and communicated with me throughout the process which I always appreciate.