This is the first time in five years that I’ve been satisfied with my service.
Stephanie came out to greet me, and I felt valued for the first time at your dealership. She kept me updated, and explained a lot of additional things that I have questions on. I didn’t feel like a bother, like I have every other time in the past. Thanks Stephanie!
6/11/2025
Ervin W. VERIFIED CUSTOMER
Good service
6/11/2025
Michelle R. VERIFIED CUSTOMER
Jared was very helpful and explained all work to be done
And it was done in a timely manner great job
Thanks
6/11/2025
Bonnie S. VERIFIED CUSTOMER
Very accommodating with our schedule and did not try to upsell us on our service options.
6/10/2025
Makenna S. VERIFIED CUSTOMER
From making my service appointment to picking up my vehicle following the appointment, every person I interacted with in person or on the phone was so friendly. EXCELLENT customer service. So kind and considerate even with small questions. Thank you, Baxter Toyota of Lincoln!!
6/10/2025
Peter L. VERIFIED CUSTOMER
Excellent. Helpful beyond what was expected.
6/10/2025
Leonard P. VERIFIED CUSTOMER
Good service and MD was very helpful getting me an extended warranty.
Thanks to all.
6/10/2025
Kathy W. VERIFIED CUSTOMER
I said they’re 30 minutes after my vehicle was ready because nobody came and told me yes I got a text, but I thought that was just saying what they did not come and pick up your vehicle rude
6/10/2025
Scottandpatsy M. VERIFIED CUSTOMER
Timely and efficient service
6/10/2025
Leann D. VERIFIED CUSTOMER
Michael was so cheerful and helpful! It was an amazing experience!
6/10/2025
Troy S. VERIFIED CUSTOMER
Mr.Sowders was great from start to finish!!!!????????????????????
6/9/2025
Deborah W. VERIFIED CUSTOMER
Great Job!
6/8/2025
Michelle G. VERIFIED CUSTOMER
She's was so awesome and helpful
6/8/2025
Svetlana S. VERIFIED CUSTOMER
It was very good and touching.
6/8/2025
Matias B. VERIFIED CUSTOMER
No issues at all.
6/8/2025
Brittnany M. VERIFIED CUSTOMER
Ty did a great job. The loaner vehicle kind of smelled like farm animals though and could have used a vacuum.
6/8/2025
James K. VERIFIED CUSTOMER
Friendly and helpful. Thanks Michael!
6/7/2025
Michael S. VERIFIED CUSTOMER
After one or more of your employees unplugged the dash camera in our Tacoma, they took it for an Unauthorized 45 mile Joy ride & then Attempted to cover their actions by refueling the truck to the level it was when dropped off.
1. I wrote the milage down when I dropped it off & checked it when I picked it back up. Plus I Always check the fuel mileage with EVERY tank of fuel. We were 100% Violated & will be in contact with law enforcement in regards to this matter.
6/7/2025
Lynn B. VERIFIED CUSTOMER
Michael always is so informed about our vehicle and the work being performed and results of your bumper to bumper inspections. Awesome!