Super friendly, helpful and explained things well.
7/8/2025
Amy F. VERIFIED CUSTOMER
Our tires were noted in “caution” after only having used them for 10,000 miles. We had purchased them from Baxter. We were told in March to wait until our next service which was this one. When we mentioned the tires, we were told they would have to put in a claim, and we’ve not heard anything yet. we would’ve appreciated a greater sense of urgency about the issue.
7/8/2025
Michael M. VERIFIED CUSTOMER
Michael smiles and he engages as soon as he opens the vehicle door. He made me feel like a valued customer. Michael represents Toyota very well.
7/8/2025
James M. VERIFIED CUSTOMER
Stephanie was the best to work with. She was able to help with any questions or problems I had.
7/8/2025
Kim M. VERIFIED CUSTOMER
The only problem is that it took over 1 1/2 hours to complete the oil change and inspection. I was told 45 min to 1 hour in advance.
7/6/2025
Richard S. VERIFIED CUSTOMER
Great customer service- great quality Toyota care 5k service
thank- you
7/6/2025
Christopher H. VERIFIED CUSTOMER
Excellent customer service
7/6/2025
Jay R. VERIFIED CUSTOMER
Do not give honest opinion and purely business oriented service.
7/6/2025
Megan P. VERIFIED CUSTOMER
Always satisfied. Wonderful service and wonderful people that work there! Thank you!!
7/6/2025
Mariah V. VERIFIED CUSTOMER
When we arrived to pick up our vehicle we approached the desk and the associate Stephanie that was working was not in the best mood. I had a bill which we stated should be covered by our warranty. She seemed very upset by this and proceeded to not talk to us following this statement. When I apologized for the miscommunication she smirked and rolled her eyes. I understand that everyone has a bad day but this being my first vehicle from Baxter and my first oil change I was upset leaving.
7/6/2025
Vitaliy V. VERIFIED CUSTOMER
Thank you.
Service was done quickly and professionally.
Highly recommend
7/6/2025
Daniel R. VERIFIED CUSTOMER
I was really impressed by the new Video that they show of the under side of the car.
7/6/2025
Sherri L. VERIFIED CUSTOMER
Very friendly staff, great communication and honest feedback on what was needed for my car!
7/4/2025
Lisa M. VERIFIED CUSTOMER
Erin was great!
7/4/2025
Dawny E. VERIFIED CUSTOMER
Great experience
7/4/2025
Janet F. VERIFIED CUSTOMER
I haven’t picked up car yet! But very happy with my conversations with Ty. He’s very pleasant and knowledgeable!
7/4/2025
Brian L. VERIFIED CUSTOMER
Great job!
7/4/2025
Albert K. VERIFIED CUSTOMER
Jared was pleasant and listened to me about my concerns.
7/4/2025
Terrin P. VERIFIED CUSTOMER
Perfect job, wonderful service
7/4/2025
Stacy F. VERIFIED CUSTOMER
Easy to work with and made sure I had options available for pick up.