Michael was very helpful. He seemed to have his hands full though with hardly any other service advisors around today. My work seemed to get done promptly today, so I had no complaints. It did seem to take a long time for the part to come in to finish the repair Today. That may have been out of your control, but I originally brought the car in over two weeks ago and apart needed to be ordered, so I was surprised it took this long for it to come in so they could complete the repair. Maybe that was a supply chain issue That was out of your control.
7/15/2025
Oliver W. VERIFIED CUSTOMER
Friendly, easy to talk to.
7/15/2025
Dallas W. VERIFIED CUSTOMER
We felt taken care of. Love the service we get
7/15/2025
Rod C. VERIFIED CUSTOMER
Everyone was pleasant and provided good communication.
7/15/2025
Sara B. VERIFIED CUSTOMER
Michael was very helpful, I appreciate his kindness and explanation of what was going on
7/15/2025
Michael H. VERIFIED CUSTOMER
car is leaking oil. I will bring it back tomorrow (monday).
7/14/2025
Gale A. VERIFIED CUSTOMER
Very good service
7/13/2025
Joshua S. VERIFIED CUSTOMER
I was disappointed by how strongly the advisor pushed me to replace tires that still have life left. Really felt more like a sales pitch rather than elptul, respectiul service advice. 3 tires were in good condition one wa inning low and needed to be replaced in the near future but I wa oressured into buying new tires immediately.
7/13/2025
Scott P. VERIFIED CUSTOMER
I bought running boards thru the parts dept. and the service dept. was able to install them right away. They did an amazing job on short notice.
7/13/2025
John D. VERIFIED CUSTOMER
Michael is straight shooter. I appreciate his candid feedback.
7/12/2025
Danny D. VERIFIED CUSTOMER
I've worked with several Baxter service advisors during my years as a Toyota owner. All of the previous advisors provided excellent service. Brae is an exemplar of excellence in auto service. She is organized, she is helpful, she does what she says she's going to do. She is courteous, patient, and kind. I appreciate the investment that Baxter makes in recruiting, hiring, training, and supervising excellent public-facing employees.
7/12/2025
Andrew C. VERIFIED CUSTOMER
We have always been very happy with the service we get from you and your company.
We will always bring our son’s truck back to you.
Marvin Camacho ****
7/12/2025
Haylee C. VERIFIED CUSTOMER
5 stars
7/12/2025
Mitchell L. VERIFIED CUSTOMER
Great service
7/12/2025
Steven C. VERIFIED CUSTOMER
You got my car done in a timely manner.
7/12/2025
Deborah R. VERIFIED CUSTOMER
Very professional
7/12/2025
Evangelina V. VERIFIED CUSTOMER
Recall was executed in a timely manner
7/12/2025
Jean V. VERIFIED CUSTOMER
Erin listened to my concerns and took care of them as well as the maintenance the car had called for. She kept me posted on what they were doing and was concerned about the wait being too long-it wasn’t I was impressed with Erin
7/12/2025
Janice R. VERIFIED CUSTOMER
Everything was explained very clearly and all my questions were answered
I appreciate the time she spent with me