Jared was amazing and beyond delightful to work with! I wish more people were like this when it comes to customer service. Hats off to his empathetic and considerate ways. ????
7/16/2025
Alice H. VERIFIED CUSTOMER
I was very pleased with Michael!! He kept me informed, was very courteous, and assured I had a good experience at Toyota!
7/16/2025
Paul B. VERIFIED CUSTOMER
I was disappointed that the parts were not available / ordered when I arrived for my appointment. They did find a substitute part and gave me a significant discount for my inconvenience which I am grateful for.
7/16/2025
Cheryl B. VERIFIED CUSTOMER
Thanks Mike for your help
7/16/2025
Dennis A. VERIFIED CUSTOMER
Very knowledgeable and courteous. Job was completed quickly.
7/16/2025
Deann B. VERIFIED CUSTOMER
Thanks
7/16/2025
Mattie E. VERIFIED CUSTOMER
Was super quick with getting my car done in a timely manner. Oil changed, tires rotated, and break fluid replaced. I like how if you have something that needs attention but you were unaware of it they recommend you to get it fixed/cared for so you can avoid future issues with your vehicle. I highly recommend BaxterToyota.
7/16/2025
Jeffrey C. VERIFIED CUSTOMER
Superb job
7/16/2025
Jeffrey L. VERIFIED CUSTOMER
Mike did a nice job helping me with my oil change service!
7/16/2025
Donald A. VERIFIED CUSTOMER
Very fast for I was waiting in the lobby for the tech to finish. I was having my brake fluid, plus oil, filters changed and only toke an hour!! Love the service department.
7/16/2025
Dan D. VERIFIED CUSTOMER
Fast, easy, clean, and courteous. All describe the care I received from baxter Toyota.
7/16/2025
Amanda B. VERIFIED CUSTOMER
Ty is always professional and explains everything well. He keeps me informed on what needs to be done now and what can wait until the next service date. He has been my service advisor for over 5 years and I trust his opinion and advice always.
7/16/2025
Barbara M. VERIFIED CUSTOMER
Very thankful you worked us in to your busy day
Thank you so much !
7/16/2025
Lorinda M. VERIFIED CUSTOMER
Jared was amazing! Very professional! Don’t let this guy ever leave! He adds so much value to Baxter! Luv working with him and have shared this with all my Toyota friends! Well done Jared!
7/15/2025
Mark B. VERIFIED CUSTOMER
Michael always takes care of me.
The parts computer was down last Friday when I checked in the car.
Would have appreciated a call Monday morning to confirm total price before the work was completed, but we worked through that detail.
7/15/2025
Reed H. VERIFIED CUSTOMER
Michael was very helpful. He seemed to have his hands full though with hardly any other service advisors around today. My work seemed to get done promptly today, so I had no complaints. It did seem to take a long time for the part to come in to finish the repair Today. That may have been out of your control, but I originally brought the car in over two weeks ago and apart needed to be ordered, so I was surprised it took this long for it to come in so they could complete the repair. Maybe that was a supply chain issue That was out of your control.
7/15/2025
Oliver W. VERIFIED CUSTOMER
Friendly, easy to talk to.
7/15/2025
Dallas W. VERIFIED CUSTOMER
We felt taken care of. Love the service we get
7/15/2025
Rod C. VERIFIED CUSTOMER
Everyone was pleasant and provided good communication.
7/15/2025
Sara B. VERIFIED CUSTOMER
Michael was very helpful, I appreciate his kindness and explanation of what was going on