Best dealership of any kind! Very nice kids area- made the experience actually restful for me and my three kids.
7/12/2025
Sara K. VERIFIED CUSTOMER
Service guy was professional and kind.
7/12/2025
Ann S. VERIFIED CUSTOMER
Service was excellent. Thanks!
7/12/2025
Patsy K. VERIFIED CUSTOMER
Courteous and patient — took time to explain preventative measures inn. In
Detail. Showroom, however, was too.cold!
7/12/2025
Anthony G. VERIFIED CUSTOMER
The only thing I would like is when tech is doing video of walk around then need to speak loader so customer can hear what is said,could hardly make out what tech was talking about. Other wise everything was good. Thanks Kyle.
7/12/2025
Thomas K. VERIFIED CUSTOMER
Trust is a strong word that must be earned. I purchased a 2023 used Tacoma on May 30th. Within a week, my TPMS light came on. It went off a week later. On July 10th I brought it back for your complimentary service which I am thankful for. Once I left the service department, the charging system light indicated service is needed and the engine light came on as well. I dismissed that and reset the maintenance minder. What really is upsetting is that after all of this service, not one of your technicians reset my maintenance minder. Is this the customers responsibility?
This has lead to little confidence that when I come for service, that everything being done.
7/11/2025
Kent E. VERIFIED CUSTOMER
Dialogue ceased about when I could bring back the loaner vehicle (which was VERY appreciated) even though I reached out by text 3 times. I finally gave up and took risk in my one hour drive and just came in hoping to pay the bill, return your vehicle and get my vehicle.
7/11/2025
PAULA B. VERIFIED CUSTOMER
Friendly service. Answered my questions and addressed my concerns.
7/11/2025
David O. VERIFIED CUSTOMER
Everything was great except it took 2 hrs start to finish . Seems like a long time for an oil change and tire rotation.
7/11/2025
James T. VERIFIED CUSTOMER
Great people to work with The dealership
7/11/2025
Margaret M. VERIFIED CUSTOMER
Evan was awesome. What a great personality. He can take care of me the next time too.
7/11/2025
Angela A. VERIFIED CUSTOMER
Truck was done in the exact time promised. Service tech was friendly and explained everything perfectly.
7/11/2025
Alicia K. VERIFIED CUSTOMER
Was told it would be 1.5 hour but it ended up taking 2.5 hours to get my oil changed and recall fixed.
7/11/2025
Michael M. VERIFIED CUSTOMER
I purchased the scratch protection an got dinged in a parking lot already. I purchased the scratch protection coverage and the first time I tried to use it the scratch didn’t qualify!! To be honest that’s why I hesitate in buying these extra coverages because the fine print always gets you. That’s disappointing!!
7/10/2025
John W. VERIFIED CUSTOMER
We had an appointment at 12:00 for our car to be picked up at our home and it was. We said we needed it back at 3:00. We started calling and could get no where. WE were just put on hold and we called back several times and just put on hold.. John called the service manager and left a message he never called back. Finally we talked to a gentleman named Josh. He was very professional and was able to handle the situation. WE thought when we had an appointment it should come before anyone that walks in. If you check back on us you will see that we have bought many cars from your dealer and we are probably due to buy a new one. If we can't get any better service from your dealer we will take our business elsewhere. Customer Service is very important to us.
7/10/2025
DEBRA A. VERIFIED CUSTOMER
Kyle was great! A good communicator and worked hard to get me in to get my air conditioner fixed!!
7/10/2025
Yvette H. VERIFIED CUSTOMER
Bryce was very helpful and communicated well. He worked hard to see if it was covered under warranty. So thankful!
7/10/2025
Jessica W. VERIFIED CUSTOMER
Andrew was great! I was having a bad day and sometimes the list of maintenance is overwhelming but he walked me through. Legends Toyota is wonderful!
7/10/2025
Anthony C. VERIFIED CUSTOMER
2 hours and 15 min for tire rotation with appt is unreasonable.
7/10/2025
Chester W. VERIFIED CUSTOMER
It was a 20 minute tire rotation that held my wife there for over 3 hours. She almost missed a family engagement because of it. The appointment with Legends toyota was made a week prior.