Josh was awesome, thorough and informative. I felt very comfortable
11/10/2024
DARRIC J. VERIFIED CUSTOMER
Legends Toyota Service Representatives Bryce and a handful of your Technicians will bring your Company’s numbers to fast halt if he continues to protect the bad apples in your service department whom are damaging customers vehicles during repair and not making them aware. Legends Toyota is HORRIBLE!!!
11/10/2024
Lawrence L. VERIFIED CUSTOMER
Very satisfying
11/10/2024
Clay M. VERIFIED CUSTOMER
Excellent, fast, and competitively priced service. Thank you!!
11/9/2024
Guadalupe T. VERIFIED CUSTOMER
Michael Jacobsen was attentive and helpful, making my experience exceptional"
11/9/2024
David N. VERIFIED CUSTOMER
Josh explained the required service repair very well and was attentive to my concern.
Job Well Done!
11/9/2024
Fred H. VERIFIED CUSTOMER
If the air filter needed to be replaced, why was this not mentioned a replaced while I was there? Live 40 miles from your store. BAD Service!
11/9/2024
JOHNNY M. VERIFIED CUSTOMER
Professional and honest service representative
11/9/2024
Wilonda L. VERIFIED CUSTOMER
He was GREAT! He engaged with me from the beginning of my appointment to the end.
11/9/2024
David H. VERIFIED CUSTOMER
Very nice and helpful. Great employee
11/9/2024
Carla J. VERIFIED CUSTOMER
Evan was very personable and he listened to my request. Great customer experience.
11/9/2024
Rebekah A. VERIFIED CUSTOMER
Kudos! Evan is Professional, and very helpful!!
11/9/2024
Carlos Z. VERIFIED CUSTOMER
great guy in and out pretty quick
11/9/2024
Gregory B. VERIFIED CUSTOMER
It was a positive experience, far better than I was expecting. Michael listened and made sure my concerns were addressed.
11/9/2024
Michael V. VERIFIED CUSTOMER
Your guys do good job
11/9/2024
Fariha A. VERIFIED CUSTOMER
I am extremely disappointed by the service I received with Toyota and Evan.i took in my car for an appointment at 12pm for maintenance, and was told by Evan that it should be no longer than an hour-hour and a half. I was told I’d receive a text to my number when the vehicle was ready, and I asked to confirm the number that would be texted. At 3:40 pm, I still had not received a text, so I decided to text the number, to which they replied “yes it is ready”. When I went in to get my car, Evan gave me a cursory look and said “it’s ready outside”. There was no apology whatsoever for the lack of communication and the 4 hour wait that I had to endure. My partner made a comment about how it took way longer than an hour, to which he got defensive and said he didn’t know why the automated text didn’t send, and was extremely dismissive. I felt disrespected as a Toyota customer here, and that my time was of no value. A simple ownership or apology for not checking in when your customer has not arrived to retrieve their car after 4 hours would have been appreciated. I would not recommend this dealership or Evan’s service to anyone in the future.
11/8/2024
Kristina S. VERIFIED CUSTOMER
Bryce is great! I trust him with complete confidence.
11/8/2024
Candy D. VERIFIED CUSTOMER
This is the fastest I have out of the service department! Love it!!
11/8/2024
Michelle S. VERIFIED CUSTOMER
Excellent customer service
11/8/2024
Joe W. VERIFIED CUSTOMER
Kyle was very helpful and knowledgeable. Was a pleasure meeting him.